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Georgia Silk

Recruiter - Contracts
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  1. 01384 446147
  2. georgia.silk@jonlee.co.uk
  3. Linkedin profile
  4. @JonLee_Recruit

Georgia is part of the direct contracts team and specialises in supporting the quality and manufacturing division. She covers all positions from inspectors, technicians, engineers, supplier quality and resident engineers to senior management.

Her 5 years’ experience in account management has enabled her to attain an excellent understanding of client requirements and develop long-lasting relationships.

Taking pride in delivering a first-class customer service, she approaches the recruitment process with a high level of energy, commitment and integrity, seeking to understand all stakeholders needs and deliver results within a highly competitive market.

Browse Georgia's latest jobs

Sales Support Executive

Job title: Sales Support Executive Salary: £12.96 per hour Contract duration: 10 months Location: Hook, Hampshire A Sales Support Executive is required with strong data management and customer service skills. Candidates with experience of the Automotive or Financial Services industry would be well received. Due to growth this company based in Hook requires a proactive Sales Support Executive with a high level of numerical understanding for a new 10 month contract. As a Sales Support Executive you will be required to: Manage Legal document request, creation, authorisation, signature and retention process. Ensuring documents are accurate, compliant and completed to tight timescales. Kick off and manage the Public Sector process from initial request through to submission Process requests received through the International Inbox, internal and external. Collaborate with International and teams from other markets placing UK as a market leader. Assist with the tender process, reporting and general enquiries. Data Gathering and Validation: Working with all associated teams, gather all necessary data and information from each business system, required to input into customer reports. Customer Insight and Information: Identify, research, create and interpret, accurate and informative Customer Review Reports. Dashboard Creation: Utilise business data and information to support in the accurate and effective creation of business dashboards, identifying and sharing any trends identified. CCS MISO and HCC reports: Provide accurate and timely monthly CCS MISO and HCC reports for Public Sector. Review and interpret all information, sharing observations and information with key stakeholders internally and externally to support the proactive growth of the portfolio in this sector. Product Knowledge: Keep updated with product and service developments to best service both internal and external customers. The Sales Support Executive should have the following skills or experience: Computer literate with sound knowledge of all Microsoft packages, particularly Outlook and Excel. High level of numerical understanding and accuracy. Educated to GCSE level C is essential including Maths and English. Previous experience in the Automotive or Financial Services industry is desirable. Ability to communicate at all levels both internally and externally This is an excellent opportunity to develop your career. Demand for this role will undoubtedly be high and interviews will be arranged very soon. If you want to be considered, please apply today. If you have any questions about the Sales Support Executive role, please contact Georgia Silk at Jonathan Lee Recruitment on 01384 446 147. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Contracts are those of an Employment Business.

Contract / Hook

Quality Manager

Job title: Quality Manager Salary Range: £50,000 to £55,000 Location: Worcester A Quality Manager is required with knowledge of Quality Management Systems and auditing. Candidates with experience of metal pressings or BIW would be well received. This pressings company, based in Worcester requires a proactive Quality Manager with strong problem solving skills for a new permanent role. As a Quality Manager you will be required to: Efficiently and effectively manage, lead and assume responsibility for Quality KPI’s, ensuring customer satisfaction at all times Monitor and advise on the performance of the quality management system, produce data and report on performance, measuring against set standards Ensuring that manufacturing or production processes meet international and national standards Ensure that the product is fit for purpose, is consistent and meets both external and internal requirements. This includes legal compliance and customer expectations Manage the creation, evaluation and improvement of Manufacturing Work Instructions Effectively manage and maintain material testing activities Ensure all jobs have appropriate work instructions, gauges, tools etc. prior to processing to minimise disruption and reduce quality risks Manage Quality Concern/8D investigations and Corrective actions Lead strategy initiatives to improve quality and reduce costs Manage, control and development of Material testing activities Ensure all new products are managed and implemented with robust processes to meet Customer demands Manage the Company’s APQP activity Scrap reduction; Internal scrap & Customer returns Cost of Quality; Reduction of rework activities Allocating and managing staff resources according to the ever changing needs of the organisation Timely provision of support to production to minimise disruption and downtime People Management such as Performance Management, Coaching & Mentoring etc. To advocate the organisation in a positive and professional manner at all times Management of supplier quality performance and input into supplier approvals. The Quality Manager should have the following skills or experience: Experience in quality management systems Experience in quality system audits Body in White (BIW) Engineering or pressing experience Experience within an IATF16949/AS9100 environment Knowledge and experience of creating APQP, SPC, FMEA, PPAP and Control Plans Understanding of Customer Product Quality expectations Ability to drive through change Proficiency in Microsoft Office Ability to read engineering drawings This is an excellent opportunity for anyone with previous Quality Management experience, within a similar environment to develop your career. Demand for this role will undoubtedly be high and interviews will be arranged very soon. If you have knowledge of IATF 16949 and AS 9100 and you want to be considered, please apply today. If you have any questions about the Quality Manager role, please contact Georgia Silk at Jonathan Lee Recruitment on 01384 446 147. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

Permanent / Worcestershire

Senior Quality Engineer

Job title: Senior Quality Engineer Salary Range: Competitive Location: Heckmondwike A Senior Quality Engineer is required with knowledge of 8D problem solving and IATF/TS 16949. Candidates with experience of the Automotive industry would be well received. Due to growth this company, a Tier 1 Automotive company based in Heckmondwike requires a proactive Senior Quality Engineer with auditing experience for a new permanent role. As a Senior Quality Engineer you will be required to: Work within the requirements of IATF16949 Manage the containment activity and disposition of products / materials Support Project activities as required Compile PPAP documentation from Data Provided against Customer Specific requirements Monitor and analyse Production Quality performance Manage Customer Concerns and the Correction of faults through Root Cause Analysis using Cross functional team activity Manage Supplier Concerns log and reporting of related activity to management Monitor and report the effectiveness of implemented Correction Process Improvement projects within milestones and budgets Support FMEA and Improvement Teams Maintain and update Control Plans in line with FMEA and Corrective action activity Lead on-site internal-auditor The Senior Quality Engineer should have the following skills or experience: Strong Root Cause Analysis and 8D Problem Solving skills Automotive industry 1st / 2nd tier supplier Knowledge of continuous manufacturing processes QS9000 / IATF16949 auditor Skills Textile / Plastics / Powder application industry experience Thermally sensitive manufacturing processes Computer Literate – General business and Quality tools software applications This is an excellent opportunity for anyone with strong problem solving skills to develop your career. In return for your experience, this Heckmondwike-based Automotive company will offer you: A competitive salary Hours of work – Monday to Thursday 8.00am-4.30pm and Friday 8.30am-1.30pm Life Insurance 23 days holiday Pension scheme Demand for this role will undoubtedly be high and interviews will be arranged very soon. If you have internal auditing experience and you want to be considered, please apply today. If you have any questions about the Senior Quality Engineer role, please contact Georgia Silk at Jonathan Lee Recruitment on 01384 446 147 Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

Permanent / Heckmondwike

Factory Process Technologist

Job title: Factory Process Technician Salary Range: £25,000 to £30,000 Location: Redditch A Factory Process Technician is required with knowledge of conducting factory trials within the food industry. Due to growth this company based in Redditch requires a Factory Process Technician with strong attention to detail for a new permanent role. As a Factory Process Technician you will be required to: Organise and facilitate factory trials. Ensure delivery of products from trial stage through to launch. Understand all products and processes to enable the monitoring of quality across both shifts ensuring best practise is shared and standards are met. Work in partnership with Area Managers to ensure successful implementation / launch of products within the required time line. Viscosity and sensory analysis to be carried out and evaluated. Develop a tracker to capture changes made throughout the trial process to enable us to build up some good usable data to prevent repeat issues going forward. Produce live results from all factory trials to enable the updating of product costings and accurate specifications. Follow up new concepts and process changes with HACCP/Risk assessment team. Run through all process changes with the Trainers to ensure they are reflected in the work instructions. Check and sign off line standards and QAS’s The Factory Process Technician should have the following skills or experience: Previous experience working in the Food industry Ability to organise and facilitate factory/production trials High care experience Strong communication skills This is an excellent opportunity for anyone with high care experience to develop your career. In return for your experience, this Redditch-based company will offer you: An annual salary of £25,000 to £30,000 25 days annual leave Working hours are 8am to 5pm, Monday to Friday Demand for this role will undoubtedly be high and interviews will be arranged very soon. If you want to be considered, please apply today. If you have any questions about the Factory Process Technician role, please contact Georgia Silk at Jonathan Lee Recruitment on 01384 446 147. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

Permanent / Redditch

Parts Supervisor

Job title: Parts Supervisor Salary: £35,000 Location: Hayes A Parts Supervisor is required with sales and leadership experience. Candidates with experience of the Truck and Bus industry would be well received. Due to growth, this company based in Hayes requires a forward-thinking Parts Supervisor for a new permanent role. As a Parts Supervisor you will be required to: To drive all team members to ensure that all sales targets are achieved To ensure that incoming stock is checked booked into stock and binned correctly. To ensure that the inventory and premises are secure at all times. To provide feedback to team members on department performance as well as individual performance. To ensure that Roadcrew parts are supplied in preference to third party suppliers. To ensure that all customer requests are dealt with as soon as possible and in a professional manner. All aspects of Front and Back counter duties. Arrange and control shifts, overtime and holidays Monitor and control negative stock. Process TMA returns. Check and sign off credit notes in conjunction with DPM. Record cash sales for banking. Monitor and control price support cases. Monitor and take action required to reduce possible exchange charges. To ensure daily DSP stock management is allowed to function properly and manual ordering procedures are controlled to minimise stocking costs. Ensure all stock check, stock adjustments and credits are signed by Dealer Manager on a daily basis.. Develop strong team ethos with colleagues and team members. Ensuring team conducts itself in a business-like and professional manner. To monitor on a period basis the Parts Department performance figures against budgets and any set specific target. Authorise Dealerpoint orders. The Parts Supervisor should have the following skills or experience: To be able to effectively communicate at all levels both written and verbally. To be able to understand and interpret the operational budget for Parts Department and Parts Inventory and Sales. To be able to develop or work in developing new or enhancing existing processes. To be able to adapt and take on new skills and approaches. To be able to competently use IT Systems associated software To be conversant with Microsoft office packages. Sound knowledge of Parts and Inventory management. Competent in Sales Technique. Demand for this role will undoubtedly be high and interviews will be arranged very soon. If you want to be considered, please apply today. If you have any questions about the Parts Supervisor role, please contact Georgia Silk at Jonathan Lee Recruitment on 01384 446 147 Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

Permanent / Hayes

Service Coordinator

Job title: Service Coordinator Salary Range: Up to £30,000 Location: Hatfield A Service Coordinator is required with previous coordinator experience and knowledge of the refrigeration, air conditioning or chiller sector. Candidates with experience of the facilities industry would be well received. Due to growth this company based in Hatfield requires an organised Service Coordinator with strong attention detail for a new permanent role. As a Service Coordinator you will be responsible for: SAP Order Processing and invoicing. Utilising Field Service System for logging of all job, field service engineers scheduling, materials etc. Dealing with field service engineers and customers enquiries on the telephone and email. Allocating of jobs and scheduling of engineers both with the Field Service Team directly and the customer site. Management of call out rota for engineers and processing of engineers work reports and timesheets. Working closely with Spares Dept to ensure parts/spares are sourced, purchased and delivered to enable all customer works are carried out in a timely manner. Liaising with Credit Control to resolve account queries as required. Looking at ways to continue and build on our relationships with internal and external customers. Assist the internal and external Service and Maintenance teams. Processing of remedial works from enquiry through to quotation and invoicing. Processing of customer call outs from initial customer call to engineers attendance and invoicing. Maintenance contract visit scheduling, liaising with customer and engineers, organising delivery of required parts etc. Processing Maintenance Contracts due to expire through to quotation. Support through timely & accurate forecasting and scheduling the field operations team so that productivity and invoicing targets are met. Ensure data entry and accurate reporting for all relevant execution data using company systems and processes. The Service Coordinator should have the following skills or experience: Proven previous coordinator experience within the same or similar engineering sector IT Literate and competent user of Microsoft packages (Outlook, Excel, Word & PowerPoint) Personal attributes: self-motivated, driven, methodical, numerate, organised, punctual, assertive, professional, personable, numerate and resourceful. Analytical with excellent attention to detail. Excellent time management, multitasking skills and ability to meet deadlines set. Ability to work under pressure and use own initiative. Excellent business sense, commercial awareness and negotiation skills. Ability to work effectively both individually and as part of a team. Desirable skills: SAP & CRM Previous experience in a refrigeration / air conditioning / chiller sector In return for your experience, this Hatfield based company will offer you: A salary of up to £30,000. Health Care and Dental Insurance Schemes. Pension Scheme. 25 days holiday (plus bank holidays) for first full year of service. Entitlement increases by a day each year of service until it reaches 27 days. Demand for this role will undoubtedly be high and interviews will be arranged very soon. If you want to be considered, please apply today. If you have any questions about the Service Coordinator role, please contact Georgia Silk at Jonathan Lee Recruitment on 01384 446 147. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

Permanent / Hatfield

Battery Fitter/Customer Service Operator

Job Title: Battery Fitter/Customer Service Operative Location: Sheffield Salary: Competitive Hours: Monday to Friday 9am-5pm plus every third Saturday 9am-1pm Job Purpose: The main purpose of this position is to deliver a supporting role to the branch Manager within the battery fitting and customer service aspect of the business. Key Responsibilities and accountabilities: Testing and fitting a full range of automotive and commercial battery types. Advising customers and providing technical information by telephone and over the trade counter. Providing customers with help on product returns and processing warranties. Handling customer telephone/emailed enquiries and processing sales orders. To assist in the building of strong and enduring employee/customer relationships, and to communicate with customers in an appropriate way so as to demonstrate the companies high customer focus and integrity. Attend training to develop relevant knowledge and skills. In return for your experience, this Sheffield-based company will offer you: A competitive salary Company Pension Scheme Childcare Vouchers Opportunity to participate in a full range of external and in-house training in order to develop skills and maximise potential 4 weeks annual leave plus bank holidays. Holiday entitlement increases to 5 weeks plus bank holidays after 5 years Full uniform provided Demand for this role will undoubtedly be high and interviews will be arranged very soon. If you want to be considered, please apply today. If you have any questions about the Battery Fitter/Customer Service Operative role, please contact Georgia Silk at Jonathan Lee Recruitment on 01384 446 147.

Permanent / Sheffield, South Yorkshire

Quality Specialist

Job title: Quality Specialist Salary Range: £25.00 per hour Contract length: 12 months Location: Chichester A Quality Specialist is required with strong problem solving skills and knowledge of Industrial Engineering methods. Candidates with experience of the Automotive industry would be well received. Due to growth this Automotive company based in Chichester requires a proactive Quality Specialist with previous experience in a Quality Engineering role for a new 12 month contract. As the Quality Specialist you will be required to: Support the problem resolution process as a key member of their respective problem solving team. Contain, identify root causes, and develop permanent solutions for part, product and process quality related issues. Support the Process Leader for specific production area and ensures that the problem landscape is prioritised and worked on accordingly. Team expert in the use of PQM to ensure that all quality related problems are clearly defined and reported at the correct status. Specialist in data collation and analysis which supports the accurate definition of problems and the subsequent validation of improvements to ensure that implemented solutions are robust. Specialist in measurement systems who supports the introduction and validation of new processes to the assembly process. Specialist for the problem solving processes which include the DMAIC methodology and the consistent use of VPS problem solving sheets. Interface between Launch and Change Management and the Vehicle Assembly Line. Interface for assembly related issues found in the field. Expert in measurement systems and analysis supporting the introduction and validation of new processes to the assembly process. Qualifications and Experience: A technical background in structured problem solving. The tools / techniques involved in this are prerequisites of a QS toolbox. Previous experience in a Quality related role within automotive industry. Knowledge of Industrial Engineering methods. Proven track record using quality tools. Knowledge and understanding of modern manufacturing environment. Technical knowledge in Interior / Exterior Trim, Powertrain, Electrical or Vehicle Test. Qualified to degree / HND level in Production Engineering or equivalent. Fluent English is essential; a working knowledge of German would be beneficial. Extensive PC skills (Microsoft, MiniTab). Demand for this role will undoubtedly be high and interviews will be arranged very soon. If you want to be considered, please apply today. If you have any questions about the Quality Specialist role, please contact Georgia Silk at Jonathan Lee Recruitment on 01384 446 147.

Contract / Chichester, West Sussex

Customer Support Advisor - Manufacturing

Job title: Customer Support Advisor - Manufacturing Salary Range: £20,000 to £22,000 Location: Henley in Arden A Customer Support Advisor is required with knowledge of manufacturing assembly operations. Candidates who have worked within the manufacturing industry and also have experience in a customer facing role would be well received. Due to growth this company based in Henley in Arden requires a self-motivated Customer Support Advisor with technical or instructional writing experience for a new permanent role. The successful candidate will work as part of a friendly, expert team in a Customer Support role helping to deliver our customers requirements. Our projects require understanding our customers industry, products and manufacturing styles to enable quick resolution of issues. Key Duties and Responsibilities You will provide first line support to our customers by dealing with help desk tickets and phone calls as they come in You will also work closely with colleagues on the installation, configuration and maintenance of our software and associated hardware (remote, virtual or cloud servers). You will be required to learn our product and create user-facing documentation and support material. There will be the opportunity to grow into a product specialist, trainer or technical support specialist Knowledge and Skills Specification Experience or knowledge of manufacturing assembly operations Experience in a customer-facing role Experience in technical or instructional writing Good telephone manner Empathetic and inquisitive approach to customer problems Degree or certificate in relevant subject or equivalent experience Experience with Azure/Amazon Web Services/other cloud based systems Experience with Microsoft SQL Server and T-SQL queries Experience in network and/or server maintenance Appreciation of the implications of implementing information systems e.g. culture and change management Person Specification Professional, positive, confident and flexible approach to work Desire and ability to quickly learn new skills Self-motivated and willing to work with the team Strong customer focus Ability to articulate oneself to fully understand a problem and to clearly express the proposed solutions Logical and problem-solving skills Excellent verbal and communication skills Driving licence and car (due to the remote countryside location of the office) Demand for this role will undoubtedly be high and interviews will be arranged very soon. If you want to be considered, please apply today. If you have any questions about the Customer Support Advisor role, please contact Georgia Silk at Jonathan Lee Recruitment on 01384 446 147.

Permanent / Henley-In-Arden, West Midlands

International Shipping Coordinator

Job Title: International Shipping Coordinator Salary: £25,000 Location: Rugeley An International Shipping Coordinator is required with experience of international freight. Candidates with an understanding of animal nutrition would be well received. Due to growth this company based in Rugeley requires a forward thinking International Shipping Coordinator with customs and international VAT experience for a new permanent role. As an International Shipping Coordinator you will be required to: Manage the shipping and documentation of orders ensuring deliveries are made and payments are received. Uphold the high customer service levels already in place through building excellent relationships with our customers. Liaise with suppliers and shipping lines to ensure timely dispatch to meet customer delivery deadlines. Generation of accurate shipping documents to include - Bills of Lading, Certificates of Origin, Veterinary Certificates, Dangerous Goods Notes etc. Ensure that customer questions and queries are answered promptly, and necessary actions are coordinated. Be able to work cross functionally with the Commercial, Technical, Operations, Finance and Regulatory teams The International Shipping Coordinator should have the following skills or experience: Experience with international freight Knowledge of export documentation/Letters of Credit/Incoterms etc Knowledge of export payment terms Customs and international VAT experience Knowledge of Preferential Trade and Origin IOE Qualification Understanding of animal nutrition The successful candidate will need to be confident with excellent communication skills (written and verbal). Be able to perform in a demanding customer focused working environment and being able to interact successfully across different cultures. Be able to work as part of the team and be able to work under own initiative. Demand for this role will undoubtedly be high and interviews will be arranged very soon. If you want to be considered, please apply today. If you have any questions about the International Shipping Coordinator role, please contact Georgia Silk at Jonathan Lee Recruitment on 01384 446 147.

Permanent / Rugeley, Staffordshire
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