Operations Manager East London Up to £60,000, car, performance bonus, Private Health Care, Pension This established and growing SME provides installations and services to the bus and truck sector. The company has contracts for the retrofitting, service and warranty of exhaust systems that enable busses to meet the London Ultra Low Emission Zone. With demand growing and more customers and markets opening for the business, we have been asked to recruit a proven Operations Manager to successfully manage the East London Service Centre and wider client contracts. Working with several of the London Bus Operators, you will be expected to manage a successful operation, developing and growing the reputation of the organisation through excellent service and product offering. Because of the nature of the business, the role will be hands on, but also as it reports into the Managing Director, you will play a role in the overall direction of the business into new markets and service offerings. As Operations Manager you will: Managing teams of installation engineers across various sites across greater London. Managing the service team. Managing the London Service centre. Warranty management and cost control including identifying trends and root cause analysis. Ensure Quality Control of all functions. Be the key contact with operators and customers. Troubleshooting and continuous improvement of installation and technology. Health and Safety across all functions Ensure the commerciality of the service centre Skills/Experience required: Fully computer literate, MS Office etc. Bus or truck service and maintenance or associated product/technology supplier. Management of small teams Hands-on trouble shooting capability. Engineering apprenticeship/qualifications desirable Commercial awareness and willingness to develop new sale avenues for existing technology. Would like to have experience of: Experience in the PSV market, ideally with London bus operators Cummins Insite or other diagnostic tools Exhaust aftertreatment Similar customer programs with operators. Position is London based, ideally around the East London area. Time will be required at the service centre, occasional working from home, daily travel between sites. This is an excellent role for candidates that are keen to progress into an Operational role, perhaps bringing with them, ideas and best practice from a larger organisation within the Truck and Bus Sector. We are keen to see applications from candidates working in the truck and bus sector, OEM or for an operator.Permanent / Rainham, Essex
You gave me a real insight into the company, the culture of all the personnel I was due to meet / be interviewed by, and tremendous real assistance in preparation for the interviews. The information that you gave me of the company was accurate and helped me make an impression, and you have a very pleasant demeanor and were very easy to speak to and deal with. Therefore, thank you for your help, it has been a real positive outcome for me.
Jonathan Lee Recruitment has been brilliant in finding me a new job. From applying online to the first day in my new job there has been a very personal feel about the way they work. I'd like to extend a massive thank you to everyone at Jonathan Lee, without their help and support I wouldn't have found myself in the job I am in today. From the first phone call to the start date of my new job the service has been excellent, so thank you very much.
We have been more than encouraged by the work that Jonathan Lee Recruitment has completed for the members of the EEF, their marketplace knowledge across a wide variety of engineering sectors and most importantly the strong professional culture that they work to and high levels of service they provide. We would happily recommend the Jonathan Lee Recruitment business to any engineering and manufacturing organisation looking to engage a professional, committed and quality consultancy to support their recruitment activities.
This time last year you helped me sort out some major issues caused by a contractor payroll service that incorrectly set up my limited company and VAT registration. Your information and input was professional and spot on. You assisted me again just before Christmas, I needed proof of income to finalise my house purchase, the same contractor payroll service charged me £30 and made major mistakes in the information they produced. Once again through one phone call you managed to sort out the problem the same day!! THANK YOU, Jonathan Lee Recruitment for doing a great job!
Regarding the team at Jonathan Lee, all I can say is top drawer...information that flowed from the very first moment of my interview to the contacted position of myself and company. I will miss the faultless administration regarding my contract and be paid on time every time.