Field Service Manager Specialist PSV contractor £45,000, company vehicle, overtime potential, pension, laptop and company mobile HQ based in Rainham, Essex Role will require an element of travel around London and the South East This is an excellent opportunity for the right candidate to assume a leading role in a fast-growing company specialising in retrofit emission control systems for the ULEZ and Clean Air Zones. Based in Rainham Essex. This privately-owned business is going from strength to strength and has a strong client base of loyal customers. This in turn means career progression and stability for the right candidate. As Field Service Manager you will: Manage a team of Field Service Engineers to provide an effective and efficient technical support service to our London-based customers for the maintenance and repair of in-service Retrofit Emissions Control systems. Undertake Field Service Engineer tasks. Leading by example to ensure quality workmanship, technical excellence and outstanding customer service. Liaising with Engineering Managers for service schedules and warranty rectifications. Working with the Operations Administrator, ensure all paperwork and reporting is completed correctly and on time, for the entire field service team. This includes but is not limited to SVRs, timesheets, in-van stock audits, fault trend reports and KPIs to be agreed with the Operations Director. Work with the Senior Support Engineer to ensure effective controls and auditing systems are implemented across the engineering team to manage quality of service, including but not limited to safety management, stock control and technical excellence. As Field Service Manager it is expected you will have the following skills/experience: Experience working in the past as a PSV or HGV Technician Experience of aftertreatment systems including Euro 6 Experience of Cummins Insite or other diagnostic tools Motivated, self-starter able to use own initiative but also a strong team player. Experience of working with London bus operators or similar Client and customer facing to deliver exceptional service This is an excellent position for a customer facing field-based technician who wants the next stage in their career. The business is very agile and is looking at different ways it can interact and work with its customers. You will be joining the business at a great time! If you would like to learn more, please do not hesitate in applying as the business would like to recruit quickly. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.Permanent / Rainham
You gave me a real insight into the company, the culture of all the personnel I was due to meet / be interviewed by, and tremendous real assistance in preparation for the interviews. The information that you gave me of the company was accurate and helped me make an impression, and you have a very pleasant demeanor and were very easy to speak to and deal with. Therefore, thank you for your help, it has been a real positive outcome for me.
Jonathan Lee Recruitment has been brilliant in finding me a new job. From applying online to the first day in my new job there has been a very personal feel about the way they work. I'd like to extend a massive thank you to everyone at Jonathan Lee, without their help and support I wouldn't have found myself in the job I am in today. From the first phone call to the start date of my new job the service has been excellent, so thank you very much.
We have been more than encouraged by the work that Jonathan Lee Recruitment has completed for the members of the EEF, their marketplace knowledge across a wide variety of engineering sectors and most importantly the strong professional culture that they work to and high levels of service they provide. We would happily recommend the Jonathan Lee Recruitment business to any engineering and manufacturing organisation looking to engage a professional, committed and quality consultancy to support their recruitment activities.
This time last year you helped me sort out some major issues caused by a contractor payroll service that incorrectly set up my limited company and VAT registration. Your information and input was professional and spot on. You assisted me again just before Christmas, I needed proof of income to finalise my house purchase, the same contractor payroll service charged me £30 and made major mistakes in the information they produced. Once again through one phone call you managed to sort out the problem the same day!! THANK YOU, Jonathan Lee Recruitment for doing a great job!
Regarding the team at Jonathan Lee, all I can say is top drawer...information that flowed from the very first moment of my interview to the contacted position of myself and company. I will miss the faultless administration regarding my contract and be paid on time every time.