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Service Team Manager

Location: Berlin + travel across Germany & Europe
Sector: Green Hydrogen / Industrial Field Service
Contract: Full-time, 40 hours/week

Service Team Manager
Standort: Berlin + Reisetätigkeit in Deutschland & Europa
Bereich: Grüner Wasserstoff / Industrieller Field Service
Vertrag: Vollzeit, 40 Stunden/Woche

Overview:

We are partnering with a pioneering green-hydrogen technology manufacturer to recruit an experienced Service Team Manager for their growing Aftersales organisation in Germany.

The company develops and produces advanced PEM electrolyzer systems, supporting industrial customers in drastically reducing CO₂ emissions and enabling a more sustainable energy future.

This role is ideal for an experienced service leader who enjoys building high-performing teams, coordinating field service operations, and driving process excellence in a technical environment.

Überblick:

Wir arbeiten mit einem führenden Hersteller von Wasserstofftechnologie zusammen, um einen erfahrenen Service Team Manager für die wachsende Aftersales-Organisation in Deutschland zu gewinnen.
Das Unternehmen entwickelt und produziert hochmoderne PEM-Elektrolyseursysteme, die industrielle Kunden dabei unterstützen, CO₂-Emissionen drastisch zu reduzieren und eine nachhaltigere Energiezukunft zu ermöglichen.
Diese Position eignet sich ideal für eine erfahrene Serviceführungskraft, die Freude daran hat, leistungsstarke Teams aufzubauen, Field-Service-Einsätze zu koordinieren und Prozessexzellenz in einem technischen Umfeld voranzutreiben.

Die Position:

Als Service Team Manager für Deutschland übernehmen Sie die Verantwortung für die Leitung des Aftersales-Service-Teams sowie für einen reibungslosen, sicheren und effizienten Ablauf aller Field-Service-Aktivitäten.

The Role:

As the Service Team Manager for Germany, you will take ownership of leading the Aftersales Service Team and ensuring smooth, safe, and efficient field service operations.

Key responsibilities include:

• Leading, developing, and mentoring the German Aftersales Service Team
• Workforce planning, deployment coordination, and resource management for field technicians
• Ensuring effective processes, documentation, and compliance standards for technical service
• Overseeing RAMS (Reliability, Availability, Maintainability, Safety) activities at customer sites
• Defining and maintaining SOPs, service standards, and documentation guidelines
• Delivering technical training to internal teams and external stakeholders
• Coordinating materials, tools, and spare parts for service missions
• Organising travel, visas, and permits required for technician deployment
• Regular collaboration with senior Aftersales leadership in the UK

Ihre Hauptaufgaben:

• Leitung, Entwicklung und Coaching des deutschen Aftersales-Service-Teams
• Workforce-Planung, Einsatzkoordination und Ressourcensteuerung für Servicetechniker
• Sicherstellung wirksamer Prozesse, Dokumentation und Compliance-Standards im technischen Service
• Überwachung von RAMS-Aktivitäten (Reliability, Availability, Maintainability, Safety) bei Kunden vor Ort
• Definition und Pflege von SOPs, Servicestandards und Dokumentationsrichtlinien
• Durchführung technischer Schulungen für interne Teams und externe Partner
• Koordination von Material, Werkzeugen und Ersatzteilen für Serviceeinsätze
• Organisation von Reisen, Visa und Genehmigungen für den Techniker-Einsatz
• Regelmäßige Zusammenarbeit mit der Aftersales-Führungsebene im Vereinigten Königreich

Your Profile:

We are looking for candidates who can combine strong leadership capabilities with solid technical understanding and field service experience.  Ideally, you bring:

• Bachelor’s degree or technical vocational training in engineering, energy technology, or similar
• 5+ years’ experience leading field service or technical service teams
• 5+ years’ experience in energy, oil & gas, industrial maintenance, or related heavy industry
• Experience working with industrial customer environments (e.g., power plants, refineries)
• Strong understanding of HSE, ATEX, and industrial maintenance standards
• Hands-on experience with work permit systems, risk assessments, and international workforce deployment
• Strong leadership presence and experience delivering technical training
• Willingness to travel extensively across Germany and Europe
• Fluency in German and English

Ihr Profil:

Wir suchen Kandidat:innen, die ausgeprägte Führungskompetenz mit solidem technischem Verständnis und Field-Service-Erfahrung verbinden. Idealerweise verfügen Sie über:

• Ein abgeschlossenes technisches Studium oder eine technische Berufsausbildung (z. B. Ingenieurwesen, Energietechnik o. Ä.)
• Mindestens 5 Jahre Erfahrung in der Führung von Field-Service- oder technischen Serviceteams
• Mindestens 5 Jahre Erfahrung in Energie, Öl & Gas, industrieller Instandhaltung oder vergleichbarer Schwerindustrie
• Erfahrung im Umgang mit industriellen Kundenumgebungen (z. B. Kraftwerke, Raffinerien)
• Gutes Verständnis von HSE, ATEX und industriellen Instandhaltungsrichtlinien
• Praxis in Genehmigungssystemen, Risikobewertungen und internationaler Technikerentsendung
• Souveräne Führungspersönlichkeit und Erfahrung in der Durchführung technischer Schulungen
• Hohes Maß an Reisebereitschaft innerhalb Deutschlands und Europas
• Fließende Deutsch- und Englischkenntnisse

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

High Voltage Battery Engineer

Location: North West
Salary: Competitive Salary + overtime
Permanent Role

Overview:

We’re looking for a hands-on High Voltage Battery Engineer to work with EV and Battery Energy Storage Systems (BESS) in real-world, safety-critical environments.

This is a site-based engineering role, focused on diagnosing, repairing, dismantling, and safely handling high-voltage lithium-ion battery systems (400V–1000V+ DC). You’ll act as the HV technical authority on site, ensuring work is carried out safely, compliantly, and to a high technical standard.

Key Responsibilities:

• Diagnose, repair, dismantle, and rework HV lithium-ion battery packs (EV & BESS)
• Perform HV isolation, discharge, testing, and fault-finding
• Identify issues at cell, module, pack, and BMS level
• Support site-based assessment, remediation, commissioning support, and decommissioning activities
• Act as HV technical lead on site, ensuring RAMS and safe systems of work are followed
• Write, review, and implement RAMS for HV battery activities
• Produce technical reports, repair records, and battery condition assessments
• Support continuous improvement of HV battery handling and dismantling processes

Essential Experience & Skills:

• Minimum 3 years’ hands-on experience with high-voltage lithium-ion battery systems
• Practical experience with EV batteries and/or BESS
• Proven background in HV battery diagnosis, repair, or dismantling
• Experience working under formal HV safety rules and permit-to-work systems
• Strong understanding of:
• Lithium-ion battery architecture (cell/module/pack)
• Battery Management Systems (BMS)
• HV isolation, testing, and fault-finding
• Confident writing and implementing RAMS
• Comfortable working in site-based, safety-critical environments

Desirable:

• Strong BESS exposure
• HV Authorised Person (AP) or equivalent
• Experience in recycling or end-of-life battery processing

Package:

• Competitive Salary
• Overtime available
• Pension scheme
• 20 days annual leave + bank holidays
• Ongoing HV training and professional development
• Access to a company vehicle

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Project/Contracts Engineer (Plant & Process Engineering)

Borehamwood, Hertfordshire

Competitive Salary

Overview:

We are currently recruiting on behalf of our client for an experienced and proactive Project Engineer to oversee the full lifecycle of projects, from planning and design through to commissioning. Using manufacturing centres across Europe for primary equipment and sourcing ancillary components locally, you will manage projects involving equipment supply, installation, special skid-built solutions, and turnkey deliveries.

Project values typically range from £30k to £2m. In most cases, the commissioning phase is handled by the company’s dedicated Service Division, with your role ensuring smooth coordination and delivery at every stage.

Reporting to the Divisional Manager, this role will play a pivotal role in ensuring projects are delivered on time, on budget, and to the highest quality standards.

Key Responsibilities:

• Lead the supervision and administration of multiple projects, from order placement to final commissioning and handover.
• Coordinate planning, design, procurement, manufacturing, subcontractors, installation, despatch, and commissioning activities.
• Ensure all project data is accurately captured and maintained to support procurement and production requirements.
• Manage contractual and commercial aspects of projects, ensuring compliance with agreed terms.
• Maintain clear communication and strong relationships with customers, suppliers, and subcontractors to meet project expectations.
• Monitor project finances to ensure adherence to budgets and timelines.

Experience & Skills:

• Proven experience in plant or process engineering, ideally within mechanical contracting services or process engineering, particularly in steam or high-temperature process heating.
• Strong track record in technology-driven, multi-disciplinary projects.
• Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office; experience with NetSuite or Salesforce is advantageous but not essential.

Qualifications:

• HNC/Degree or equivalent in Mechanical or Chemical Engineering, Process Engineering, or a related discipline.
• Experience in a compatible industry or with manufacturers of process-related equipment.

Communication & Teamwork

• Strong interpersonal skills, with the ability to communicate effectively at all levels within the organisation, and with customers and suppliers.
• Collaborative mindset, able to work seamlessly within a team environment while managing individual responsibilities.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Machinist /Fitter

Kidderminster

Competitive Salary

Overview:

We are currently recruiting for a Skilled Machinist/Fitter to work for our client at their facility in Kidderminster, the role is responsible for undertaking machining duties in line with quality standards and best engineering practices. The role ensures activities are carried out efficiently to meet delivery requirements and may include supporting peripheral activities such as assembly and packing.

Reporting & Relationships:

• Reports directly to the Works Manager or Production Planning Manager.
• Liaises with all internal departments as necessary.
• Participates proactively in internal and external quality audits.

Key Duties & Responsibilities:

• Fully commit to achieving company policies and objectives, with a focus on quality and safety.
• Carry out duties safely, efficiently, economically, and effectively.
• Ensure workshop equipment, machinery, and tools are maintained according to planned schedules and are safe to use.
• Ensure personnel are adequately trained and competent to perform delegated tasks in line with quality and safety standards.
• Maintain good housekeeping and organization of the working area.
• Recommend improvements to existing working practices where appropriate.
• Advise on renewal or replacement of plant and equipment as needed.
• Maintain adequate levels of production consumables.
• Obtain approval from senior management for any expenditure commitments.
• Demonstrate safe working practices at all times for both internal staff and visitors.
• Display flexibility and a positive approach to tasks as required.
• Follow reasonable instructions and tasks from senior personnel, in line with job responsibilities and company objectives.

Qualifications & Experience:

• Experience operating machinery such as vertical/horizontal borers, lathes, and drilling machines.
• Maths and English GCSE grade 4/5 (or equivalent) preferred but not essential.

Key Competencies:

• Effective verbal and written communication skills.
• Professional personal presentation.
• Flexibility and adaptability.
• Initiative and proactive approach.
• Reliability and dependability.
• Strong attention to detail.
• Commitment to health and safety practices.

Benefit:

• Performance-related bonus.
• Pension scheme.
• Employee Assistance Programme (EAP).
• Life insurance (death in service).
• 23 days holiday (19 floating, 4 fixed) + additional service days, bank holidays, and birthday leave (after two years of service).
• Training and development opportunities.
• Free eye tests and contribution towards lenses/spectacles for VDU users, if applicable.
• Company-sponsored social events.
• Corporate gym discounts.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.