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Jayne Wogan

Head of Client Services
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  1. 01384 446175
  2. jayne.wogan@jonlee.co.uk
  3. Linkedin profile
  4. @JonLee_Recruit

Jayne joined Jonathan Lee Recruitment in 2001, having worked for 3 years for a specialist headhunt business in her native South Wales after graduating from the University of Warwick with a BA Honours degree in French with International Politics.

Originally a specialist consultant within product engineering, it was through her ability to develop close relationships with clients and candidates that the opportunity arose to move into a dedicated account management role.

She worked with a variety of automotive and aerospace clients including TRW, Siemens, Rolls Royce, Visteon, Goodrich and Tata Motors. Having successfully delivered on-site managed service and master vendor models, Jayne was appointed to the role of Head of Client Services, leading a team of account managers to ensure that our clients receive the highest quality of service and to drive best practice in client relationship management across all our recruitment and support teams, developing the skills and expertise of staff as appropriate.

Jayne is also responsible for the marketing & digital media functions at Jonathan Lee, ensuring the brand is protected and enhanced and managing the team responsible for events & exhibitions, website and job advertising, social media, corporate goods and hospitality. She also heads up our internal charity committee.

Browse Jayne's latest jobs

Data Protection Administrator

JOB TITLE: Data Protection Administrator TYPE: Full time, Temporary (1-2 months) REPORTING TO: Business Partner - Recruitment Operations PURPOSE: Temporary role to support the responses to the implementation of the General Data Protection Regulations 2018 to the Jonathan Lee business, providing administrative support to process all candidate and client queries and requests, updating key database information and ensuring compliance to agreed procedures. RESPONSIBILITIES: * Manage the Data Protection Inbox, processing all requests in a timely and compliant manner. * Updating CRM and other system records including, but not limited to: o Requests for Right to Be Forgotten o Subject Access Requests o Recording candidate consents o Investigating queries * Accurately recording all related GDPR activity * Liaising with senior management team to ensure queries are answered within required deadlines * Weekly review and reporting on progress vs deadlines * Communicating with external stakeholders such as clients, candidates and other 3rd parties * Considering the GDPR impact to the company's entire electronic media footprint * Escalating potential legal matters to the Business Partner - Recruitment Operations SKILLS; EXPERIENCE AND BEHAVIOURS: * A good understanding of GDPR and wider Data Protection considerations * Risk-based thinker - considers the implications of actions * Acts in a considered and responsible manner, without undue haste * Efficient and organised using appropriate, traceable methods * Good people skills including the ability to handle negative situations * Effective and appropriate communication skills (verbal and written) * Strong IT and systems literacy, experience of working with a variety of CRM or database systems. Full MS Outlook, MS Excel and Office suite competency * Excellent attention to detail * Thorough and able to understand and follow complex processes * Ability to prioritise work load and work to strict deadlines * Proactive, able to work accurately at pace

Contract / Stourbridge, West Midlands

Jayne Wogan's

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testimonials

don't take our word for it...

  • Jayne provided a highly professional service offering excellent support to the business. Jayne's account management skills guided the business during all phases of implementation moving to full master vendor status. She offered on site support through out the process and continued this support to suit the business needs. I would work with Jayne and the team in any future venture based on the professionalism offered during my tenure as Purchasing Manager.

    Joanne Willis

    Business Development Coach
  • Regarding the team at Jonathan Lee, all I can say is top drawer...information that flowed from the very first moment of my interview to the contacted position of myself and company. I will miss the faultless administration regarding my contract and be paid on time every time.

    Daniel McClafferty

    Contractor