Account Manager

Salary: Up to £38,000 plus annual bonus 

Hybrid Working: Up to two days working from home each week after training 

Be the person your customers can always rely on.

Some account management roles are all about chasing the next sale. This one is different.

This is about becoming a trusted partner to your customers, understanding their business, solving problems before they arise and building relationships that last. You'll have ownership of your own portfolio of established B2B accounts, giving you the opportunity to make a genuine impact while working as part of a supportive and collaborative sales team.

If you enjoy speaking with customers, building long term relationships and spotting opportunities to add value, this is a fantastic opportunity to join a business that genuinely invests in its people and rewards success.

The Role

As an Account Manager, you'll be responsible for managing an established portfolio of customer accounts across the UK. You'll become the first point of contact for your customers, ensuring they receive a professional, responsive and proactive service at every stage of their journey.

Working closely with External Sales, Production, Logistics, Planning and Finance, you'll ensure orders run smoothly, enquiries are resolved quickly and customers always feel informed and supported.

Alongside providing exceptional account management, you'll identify opportunities to grow existing accounts, introduce new products and strengthen long term customer relationships.

What You'll Be Doing

• Managing your own portfolio of existing B2B customer accounts.
• Building strong relationships through regular telephone and email contact.
• Preparing customer quotations and following them through to order.
• Processing customer orders and monitoring progress through to delivery.
• Keeping customers updated on lead times, stock availability and order status.
• Working closely with the External Sales team to maximise opportunities within your territory.
• Identifying opportunities to increase customer spend through cross selling and upselling.
• Monitoring customer buying trends and proactively re engaging dormant accounts.
• Supporting customers with product enquiries and after sales support.
• Liaising with Production, Planning, Logistics and Finance to ensure excellent customer service.
• Maintaining accurate customer records using CRM and SAP systems.
• Producing reports and supporting sales meetings when required.

About You

You'll be someone who enjoys building relationships and takes pride in delivering an excellent customer experience.

You'll be organised, proactive and commercially aware, with the confidence to manage multiple customer accounts while finding opportunities to help customers and grow the business.

We're interested in candidates who have experience in roles such as:

• Account Manager
• Customer Account Manager
• Internal Account Manager
• Internal Sales Executive
• Sales Executive

You'll also have:

• Previous experience managing customer accounts.
• Excellent communication and relationship building skills.
• Strong organisational and administration skills.
• A proactive approach and the confidence to use your own initiative.
• Good commercial awareness and an eye for identifying opportunities.
• Experience using CRM systems. SAP experience would be an advantage but is not essential.
• The ability to manage multiple priorities while maintaining exceptional attention to detail.

What's in it for You?

• Up to £38,000 salary.
• Annual bonus 
• Hybrid working with up to two days working from home after training.
• 25 days annual leave plus bank holidays.
• Life Insurance 
• Other health and wellbeing benefits 

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Senior Account Manager

Location: Newport, Shropshire
Salary: Up to £50,000 per annum (DOE)
Working Pattern: Full-time, On site, with an early finish on a Friday

Own the accounts. Drive the growth. Build your career.

Are you a commercially driven Account Manager who thrives on developing customer relationships and turning opportunities into revenue?

We're partnering with a successful and expanding technical manufacturing business that's looking for a Senior Account Manager to take ownership of key customer accounts and play a central role in its future growth.

Working alongside an experienced Business Development Manager who opens the doors, you'll be responsible for growing existing accounts, converting opportunities into orders and becoming the trusted commercial partner for your customers.

If you're looking for a role where you can genuinely influence business growth, take ownership of your accounts and progress into a future Commercial Management position, this is an opportunity not to be missed.

The Role

As Senior Account Manager, you'll act as the primary point of contact for a portfolio of key customers, ensuring an exceptional level of service from initial enquiry through to delivery and ongoing account development.

Working collaboratively across Technical, Operations and Commercial teams, you'll manage quotations, convert opportunities into orders and build trusted relationships that deliver long term business growth.

You'll also have the opportunity to visit customers, strengthen existing partnerships and identify new commercial opportunities.

Key Responsibilities

• Manage and develop a portfolio of key customer accounts.
• Build strong, long term relationships with customers, becoming their trusted commercial partner.
• Work alongside the Business Development Manager to convert new opportunities into long term business.
• Prepare, manage and proactively follow up quotations to maximise conversion rates.
• Identify opportunities to increase revenue through cross-selling, upselling and account development.
• Manage the full customer journey from enquiry through to delivery and after sales support.
• Work closely with Technical, Operations and Production teams to ensure customer expectations are consistently exceeded.
• Translate customer requirements into clear internal briefs.
• Monitor account performance and identify opportunities for continuous improvement.
• Maintain accurate records using the company's ERP system.
• Produce sales forecasts and commercial reports to support business planning.

About You

We're looking for a commercially minded Account Manager who combines excellent relationship building skills with a genuine passion for growing customer accounts.

You'll be confident managing multiple stakeholders, comfortable discussing technical products and motivated by delivering exceptional customer experiences while driving commercial results.

You'll ideally have:

• Proven experience in a Senior Account Manager, Key Account Manager or Technical Account Manager role.
• Experience within a manufacturing, engineering or technical environment.
• A strong track record of developing customer relationships and growing existing accounts.
• Experience preparing quotations and successfully converting opportunities into orders.
• Excellent communication, negotiation and influencing skills.
• Strong commercial awareness and customer focus.
• The ability to build relationships across technical, operational and commercial teams.
• A proactive, ambitious and solutions-focused approach.
• The confidence to represent the business during customer visits.

What's on Offer?

• Salary up to £50,000, depending on experience.
• Early finish every Friday.
• Genuine career progression into a future Commercial Manager position.
• Opportunity to influence and develop the account management function.
• Join a successful and growing technical manufacturing business.
• Ongoing training and support from an experienced leadership team.
• Long-term career development within a stable and expanding organisation.

If you're an experienced Senior Account Manager, Key Account Manager, Technical Account Manager or Commercial Account Manager looking for an opportunity to make a real impact and progress your career, we'd love to hear from you.

Apply today to find out more.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

European Senior Business Development Manager - Aerospace

Our client is a global supplier of investment castings/castings, precision machining and added value process capabilities (AS9100/NADCAP etc..) and have manufacturing plants in Asia, Europe and North America. In support of their continued development of existing and future aerospace, energy and medical customers, working from a remote home basis in the UK, this position of European Senior Business Development Manager is focused on customer and market engagement along with business growth, primarily targeting the OE, Tier 1 and Tier 2 levels.

The European Senior Business Development Manager's responsibilities include:

• Supporting our client's further development of core relationships within the UK and European aerospace, energy (IGT) and medical sectors; with an emphasis on developing suitable aerospace clients in particular.
• Managing and further developing existing relationships with clients in the UK and Europe. 
• Supporting the introduction and growth of our clients' capabilities into other aerospace, energy and medical programmes.
• Understand key market trends & programmes in the UK and European aerospace/energy/medical sectors and support successful company positioning.
• Strategically identify new business opportunities including new customers and partners and identify product requirements to support successful market engagement.
• Engage at a mid to senior level, working closely with the existing global technical and operational teams to support:

• • Opportunity identification
  • Bid and tender delivery
  • Programme integration and development
  • Communication and customer support
  • Target added-value content

• Establish and deliver sales growth.
• Support business strategies for markets and customers.
• Customer relationship management - build and maintain enduring relationships with customers and users gauging their needs and developing proposals to address these.
• Attend conferences and events to build relationships with customers and partners, representing our client where required in the UK and Europe.
• Provide the organisation with competitor news and data along with providing direction on requirements to support business wins.
• Work closely with the senior management team within the organisation to support further UK and European success.

Suitable candidates will need to have existing relationships within the UK and European aerospace sector primarily, but where possible, also have exposure to the IGT/energy and medical sectors. This role requires significant travel and customer facing engagement on a 'hunting' and key account management basis.

Candidates should have a suitable technical level (ideally to degree level), and proven senior level commercial strength which supports direct and successful customer engagement, discussion and negotiation.

This is a permanent role and has a core strategic focus working closely with this firmly established and qualified, privately owned supplier. This role is ideally to be home based in England.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Senior Business Development Manager - EDM - Aerospace/IGT (remote working - mid / eastern / northern states)

Following continued growth of our privately owned Client in the US and North American aerospace and IGT (industrial gas turbine) manufacturing sectors in particular, we are seeking a remotely based Senior Business Development Manager to support the further delivery of sales of their EDM graphite and consumable products particularly into these sectors. This is a consultative sales approach and knowledge of graphite/EDM and aerospace/IGT is required.

As a dedicated sales professional ideally having experience in EDM / graphite, the role will be targeted on further growth with new and existing clients across these sectors. The Senior Business Development Manager will represent the full product range from fully manufactured graphite parts to EDM consumables and wire. A background in CNC manufacturing & consumable sales would be considered.

Supported by product and process training where required, the Senior Business Development Manager will be required to manage workloads, key account engagement and customer demands.

Key responsibilities include:

• Having a core focus on new customer identification and engagement.
• Support the management of existing relationships to develop further sales and programme inclusion.
• Work closely with the US General Manager to support sales development and strategy deployment.
• Manage your territory through meeting with customers and attending relating events and trade shows.
• Support and deliver accurate market growth.
• Maintain and contribute to the existing CRM.
• Following up on leads and quotations.
• Maintain visit logs and submit regular reports.
• Work in a process driven and professional approach.

The successful applicant will:

• Be self-motivated, tenacious, confident and results orientated.
• Have a full, clean US driving licence and be able to travel as required.
• Be able to work on their own initiative.
• Be comfortable in discussing commercial arrangements and negotiating, as well as dealing with objections.
• Have a suitable technical background and ideally a degree level education, candidates should preferably have a background in, or some knowledge of EDM or Graphite.
• Be able to manage relationships.

Our client is a UK based and privately owned business with over 50 year's experience. Their US office and warehouse is based in Virginia and this role is to support a realistic mid / northern / eastern States engagement.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.