Account Manager

Manufacturing, Hybrid Working, Up to £38,000 + Benefits

Love building relationships just as much as delivering results?

If you're an experienced Account Manager, Customer Account Manager, Internal Sales Executive or Sales Coordinator looking for a role where you can really make an impact, this could be the opportunity you've been waiting for.

We're recruiting on behalf of a successful manufacturing business looking for a proactive, customer focused Account Manager to take ownership of an established portfolio of accounts. This isn't a cold sales role, it's about building lasting customer relationships, providing outstanding service and spotting opportunities to grow existing accounts.

You'll work closely with external sales, production, planning and logistics to ensure customers receive a seamless experience from enquiry through to delivery, while playing a key role in driving customer retention and account growth.

Offering hybrid working (2 days from home), a supportive team environment and genuine opportunities to develop, this is an excellent opportunity for someone who enjoys balancing customer service with commercial success.

The Role

As an Account Manager, you'll become the main point of contact for your customers, managing day to day enquiries, quotations, orders and after-sales support. You'll proactively review account performance, identify opportunities to increase customer spend and ensure every interaction leaves a positive impression.

Working in a fast-paced manufacturing environment, you'll collaborate with internal departments to keep customers updated on lead times, deliveries and product information while ensuring orders are fulfilled efficiently and on time.

Key Responsibilities

• Manage a portfolio of existing customer accounts, building strong long-term relationships.
• Act as the main point of contact for customer enquiries, quotations, orders and after sales support.
• Prepare and follow up quotations, converting opportunities into sales.
• Identify opportunities to grow existing accounts through cross-selling and upselling.
• Monitor customer ordering patterns and proactively re-engage dormant or declining accounts.
• Liaise with production, planning, logistics and finance to ensure smooth order fulfilment.
• Keep customers informed of delivery updates, lead times and product information.
• Support external sales colleagues by coordinating customer activity and managing account administration.
• Maintain accurate customer records using CRM and ERP systems.
• Prepare account reviews, sales reports and KPI information.

What We're Looking For

• Previous experience as an Account Manager, Internal Account Manager, Customer Account Manager, Internal Sales Executive, Sales Coordinator or similar customer facing commercial role.
• Experience within a manufacturing, engineering, industrial or technical environment would be highly advantageous.
• Strong relationship building and customer service skills.
• Confident handling quotations, customer enquiries and order management.
• Commercially minded with the ability to identify opportunities to grow accounts.
• Excellent communication and organisational skills.
• Comfortable working with CRM and ERP systems along with Microsoft Office.
• A proactive approach with the ability to manage multiple priorities in a busy environment.

What's in it for You?

• Salary up to £38,000.
• Hybrid working.
• 25 days holiday plus bank holidays.
• Join a stable and growing manufacturing business.
• Friendly and collaborative team environment.
• Opportunities to develop your commercial career.
• Varied role with real autonomy and customer ownership.

Apply Today

If you're an experienced Account Manager, Customer Account Manager, Internal Sales Executive, Sales Coordinator or Customer Service Account Manager looking to join a successful manufacturing business where you can build long-term customer relationships and make a genuine commercial impact, we'd love to hear from you.

Apply today with your up-to-date CV.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Account Manager

Up to £50,000 per annum

Ready to take ownership of key customer accounts and build a long term commercial career?

This is more than a traditional Account Manager role.

We are recruiting on behalf of a successful and growing manufacturing business based in Newport, Shropshire, who are looking for an ambitious and commercially minded Account Manager to become a key part of their future growth plans.

You'll work closely with an experienced Business Development Manager who is responsible for generating opportunities and opening doors. Your focus will be on developing relationships, understanding customer requirements, managing projects through to completion, and converting opportunities into long term business.

The business is looking for someone with energy, initiative and a genuine passion for building relationships. They want an individual who enjoys being in front of customers, solving problems, spotting opportunities and driving account growth.

For the right person, this role offers genuine progression into a future Commercial Manager position with the opportunity to help shape and develop the account management function.

What you'll be doing

• Managing and developing a portfolio of customer accounts within a technical manufacturing environment
• Building strong relationships with customers and becoming their trusted point of contact
• Working closely with customers to understand their requirements and project needs
• Collaborating with technical, operations and production teams to deliver solutions
• Preparing and following up quotations to maximise conversion rates
• Managing projects from initial enquiry through to delivery and after sales support
• Identifying opportunities to increase revenue through additional products and services
• Supporting forecasting, reporting and commercial planning activities
• Maintaining accurate customer and project information within the ERP system
• Visiting customers where required to strengthen relationships and support business growth

What we're looking for

• Previous Account Manager, Internal Sales, Technical Sales, Commercial Executive or Customer Account Management experience
• Experience working within manufacturing, engineering, technical or industrial sectors
• Strong relationship building and communication skills
• Confidence discussing technical products and solutions with customers and internal stakeholders
• Commercial awareness and the ability to convert opportunities into orders
• Highly organised with excellent project management skills
• Proactive, driven and motivated approach
• Someone who enjoys taking ownership and making things happen
• You must be happy working in a fully office based role

Why apply?

• Salary up to £50,000 depending on experience
• Early finish every Friday
• Opportunity to work for a growing and successful manufacturing business
• Genuine career progression into a Commercial Manager position
• Varied and customer facing role with autonomy and responsibility
• Strong technical support and training to help you develop product knowledge
• Supportive and collaborative team environment

Keywords

Account Manager, Technical Account Manager, Manufacturing Account Manager, Engineering Account Manager, Internal Sales, Technical Sales, Commercial Executive, Business Development, Customer Relationship Management, Key Account Manager, Sales Executive, Manufacturing Jobs Newport, Engineering Jobs Shropshire, Commercial Manager, Customer Success Manager

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Are you ready to elevate your career in sales while making a significant impact in the specification market? This is your chance to join a forward-thinking company as a Specification Sales Executive (South), where you'll play a pivotal role in driving growth and forging meaningful relationships across diverse industries. From house builders and water companies to healthcare and education providers, this role offers the opportunity to engage with key stakeholders and influence specifications at the early design stage of projects. If you thrive in a dynamic environment and enjoy delivering tailored solutions, this could be the perfect opportunity for you.

What You Will Do:

- Pro-actively manage a portfolio of accounts, scheduling visits and calls to build strong relationships while keeping customers informed, using the company's CRM system to record activity.

- Deliver revenue targets by securing new business across various sectors, contributing to the company's overall growth objectives.

- Understand customer needs and provide added-value solutions that encourage them to switch from their current providers.

- Collaborate with internal sales and commercial teams to develop and implement a clear sales strategy, ensuring a seamless customer experience.

- Provide detailed management reports, including pipelines, revenue performance, risks, and opportunities, supported by actionable plans.

- Support tender and contract renewal activities, including presentations and engagement days.

What You Will Bring:

- Proven experience in B2B sales with a track record of growth, ideally servicing diverse sectors, such as house builders, housing associations, local councils, facilities management providers. 

- Strong understanding of specification sales. 

- Excellent interpersonal and communication skills, with the ability to influence and collaborate across teams.

- Strategic planning and organisational skills, along with initiative and problem-solving capabilities.

- A full clean driving licence and the ability to travel within your allocated territory.

This role is integral to the company's mission of delivering exceptional value and strengthening relationships with clients. As a Specification Sales Executive (South), you'll be at the forefront of engaging with customers, promoting innovative solutions, and ensuring compliance with industry standards. The company values teamwork, partnership, and family, making this an inspiring environment to grow your career.

Location:

This position covers the Southern region, with regular travel required and occasional overnight stays.  Good locations for your base would be to live in the areas of Northampton, Swindon, Oxford or Bristol as these areas will be central to the geographical client patch. 

Interested?:

If you're ready to take on this exciting challenge and make a real difference, don't wait! Apply now to become a Specification Sales Executive (South) and embark on a rewarding journey with a company that values your expertise and ambition.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Are you ready to elevate your career in sales while making a significant impact in the specification market? This is your chance to join a forward-thinking company as a Specification Sales Executive (North), where you'll play a pivotal role in driving growth and forging meaningful relationships across diverse industries. From house builders and water companies to healthcare and education providers, this role offers the opportunity to engage with key stakeholders and influence specifications at the early design stage of projects. If you thrive in a dynamic environment and enjoy delivering tailored solutions, this could be the perfect opportunity for you.

What You Will Do:

- Pro-actively manage a portfolio of accounts, scheduling visits and calls to build strong relationships while keeping customers informed, using the company's CRM system to record activity.

- Deliver revenue targets by securing new business across various sectors, contributing to the company's overall growth objectives.

- Understand customer needs and provide added-value solutions that encourage them to switch from their current providers.

- Collaborate with internal sales and commercial teams to develop and implement a clear sales strategy, ensuring a seamless customer experience.

- Provide detailed management reports, including pipelines, revenue performance, risks, and opportunities, supported by actionable plans.

- Support tender and contract renewal activities, including presentations and engagement days.

What You Will Bring:

- Proven experience in B2B sales with a track record of growth, ideally servicing diverse sectors, such as house builders, housing associations, local councils, facilities management providers. 

- Strong understanding of specification sales. 

- Excellent interpersonal and communication skills, with the ability to influence and collaborate across teams.

- Strategic planning and organisational skills, along with initiative and problem-solving capabilities.

- A full clean driving licence and the ability to travel within your allocated territory.

This role is integral to the company's mission of delivering exceptional value and strengthening relationships with clients. As a Specification Sales Executive (North), you'll be at the forefront of engaging with customers, promoting innovative solutions, and ensuring compliance with industry standards. The company values teamwork, partnership, and family, making this an inspiring environment to grow your career.

Location:

This position covers the Northern region, with regular travel required and occasional overnight stays.  Good locations for your base would be to live in the areas of Leeds or Manchester as these areas will be central to the geographical client patch. 

Interested?:

If you're ready to take on this exciting challenge and make a real difference, don't wait! Apply now to become a Specification Sales Executive (North) and embark on a rewarding journey with a company that values your expertise and ambition.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.