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Telford
£28k - 32k per year
Permanent
Hybrid
Are you ready to take your career to the next level? This is an exciting opportunity to join a forward-thinking company as a Technical Support Engineer. Offering a dynamic and collaborative environment, this role is perfect for someone who thrives on solving technical challenges and delivering exceptional support. With benefits such as flexitime, life insurance, a company pension, and the flexibility to work from home, this position offers both professional growth and a fantastic work-life balance.
What You Will Do:
- Provide proactive technical support to customers and sales teams, anticipating and escalating potential issues to management and technical teams.
- Take ownership of technical issues, managing and escalating them as necessary, while maintaining excellent communication with internal and external customers.
- Document and log all technical issues in the central database, ensuring they are kept up to date and resolved efficiently.
- Support the sales team by providing solution advice, proposals, presentations, and other customer communications.
- Lead and oversee customisation projects from start to completion, ensuring a smooth handover to the sales team.
- Manage demo systems and stock, ensuring timely fulfilment of demo requests while supporting onsite activities for customers and partners as needed.
What You Will Bring:
- Experience in at IT Support role working in computer diagnostics and repair.
- Detailed knowledge and understanding of PC building and skills in Windows-based personal systems, endpoint networking, and security.
- Strong written and spoken English skills, with additional European languages being a bonus.
- Self-motivation and the ability to work both independently and within a small team, managing multiple priorities effectively.
- Excellent customer management and communication skills, both written and verbal.
As a Technical Support Engineer, you will play a key role in supporting the company's mission to deliver cutting-edge solutions and exceptional service. Your technical expertise and proactive approach will contribute to the success of the sales team and ensure customer satisfaction. This is a chance to be part of a company that values innovation, collaboration, and professional development.
Location:
This role is based in Telford, The role is work from home Monday and Friday's amd flexi time.
Interested?:
If you're ready to make an impact and take the next step in your career as a Technical Support Engineer, don't wait! Apply now to seize this fantastic opportunity and join a company that invests in your success.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
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Telford
£50,000 - 52,750 per year
Permanent
On Site
Production Lead – Food Manufacturing
Location: Telford
Salary: £50,000 – £52,750 per annum (depending on skills and experience)
Shift Pattern: 39.5 hours per week | Mon–Thurs 8:30am–5:00pm, Fri 8:30am–4:30pm
Are you a proactive leader who thrives in a fast-paced, high‑pressure manufacturing environment, and do you have previous experience in the Food Manufacturing / Food Packaging / FMCG sector?
We’re looking for a Production Lead to join our dynamic team, driving performance, problem‑solving challenges, and supporting continuous improvement across our automated production lines.
The hiring manager would prefer someone who has previous experience within the food manufacturing sector, and we are looking for someone who lives within a 25-mile radius of Telford (Shropshire).
This will be a 2-stage interview process, with the first stage consisting of a numeracy and literacy assessment on site in Telford, Shropshire.
This job would be a great fit for someone who has previously worked as a Production Manager, Shift Manager, Senior Production Manager, Production Operations Manager or Manufacturing Manager within the Food Manufacturing Industry.
What You’ll Do:
- Oversee daily production plans to ensure all resources, materials, and equipment are in place.
- Develop strategies to manage order flow and resolve issues quickly and effectively.
- Analyse short‑term performance data (24–72 hours) to drive improvements.
- Troubleshoot ongoing production challenges and escalate where needed.
- Monitor product quality and line efficiency, implementing targeted improvements.
- Chair development meetings, support product trials, and manage line changeovers.
- Oversee planned equipment maintenance and ensure machinery is operating optimally.
- Support operator performance, offering coaching, training, and development.
- Write and update SOPs, ensuring compliance with quality and safety standards.
- Provide technical assistance during major breakdowns.
- Plan and oversee effective cleaning processes for product quality and hygiene.
What We’re Looking for in a Production Lead:
- Previous experience within the food manufacturing / packaging industry.
- Experience in a high‑pressure, fast-moving manufacturing environment.
- Strong problem‑solving skills with the ability to develop logical, effective solutions.
- Proven leadership skills and a passion for developing teams.
- Excellent organisation, time‑management, and multi‑tasking abilities.
- A collaborative mindset and commitment to continuous improvement.
- Knowledge of food safety standards (HACCP, GMP) — desirable but not essential.
Job Location:
- This exciting opportunity is based in Telford (Shropshire).
If you are a Production Manager, Shift Manager, Senior Production Manager, Production Operations Manager or Manufacturing Manager with previous Food Manufacturing Industry experience and you are seeking a new job, then this could be the right role for you!!
Apply Now – Take the next step in your manufacturing leadership career!
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
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Borehamwood
£35k - 40k per year
Contract
On Site
Step into a dynamic and rewarding opportunity with a forward-thinking company that values innovation and excellence. This IT Analyst role is your chance to contribute to meaningful projects, collaborate with talented professionals, and enhance your career in a supportive and inspiring environment. With the potential for hybrid working, this is a role that offers both professional growth and work-life balance.
What You Will Do:
- Ensure technological processes run smoothly and efficiently, identifying areas for improvement.
- Coordinate the implementation of system upgrades or new technologies.
- Manage and support users within Salesforce, ensuring optimal functionality.
- Conduct critical analysis, particularly using advanced Excel skills, to support business needs.
- Oversee data management, including migration, cleaning, and quality checks.
- Create and manage reports in Salesforce, providing valuable insights to the business.
What You Will Bring:
- Proven knowledge and experience working with Salesforce.
- Advanced Excel skills, including critical thinking and numeracy capabilities.
- Strong communication and stakeholder management skills.
- Analytical mindset with the ability to identify and solve problems effectively.
- A proactive approach to training and supporting employees on new systems and procedures.
This IT Analyst role is pivotal in ensuring the company's technological processes align with its goals of efficiency and innovation. By joining this company, you'll be part of a team that is committed to optimising energy production and delivering high-quality solutions. The company fosters a collaborative and forward-thinking culture, making it an ideal environment for professionals who want to make a tangible impact.
Location:
This role is primarily office-based with opportunities for hybrid working, offering flexibility and a professional setting to thrive in.
Interested?:
If you're ready to take the next step in your career and make a real difference, apply now for this IT Analyst role. Don't miss out on this fantastic opportunity to join a company that values your skills and ambitions. Submit your application today!
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
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Baden-Baden
Very Good € salary and bonus
Permanent
Hybrid
Regional Service Manager DACH (Automotive)
We are working on behalf of a globally recognised automotive brand to recruit a Regional Service Manager who will be responsible for all aspects of the after sales functions including product feedback, warranty management, training technical staff in the dealerships, supporting channel partners for all aftersales functions, ensuring customer satisfaction and growing the spare parts business within the DACH region.
Ideally based in the SW of Germany (potentially near Baden-Baden) - or on a remote working basis, the Regional Service Manager will report to the Regional Manager - DACH and will be responsible for executing the after-sales business strategy roadmap across Germany, Austria and Switzerland.
Key responsibilities will include:
Regional After Sales Operations
- Manage the country's after sales operation through team members to ensure the dealer network is supported and guided on dealer profitability, service success, spare parts operations, training, managing customer feedback / complaints, providing product feedback and market action / countermeasure implementation, managing warranty claim administration & reimbursement, complete dealership assessments and evaluate dealer's after sales processes - all with a focus on total customer satisfaction.
- Support distributors in Switzerland and Austria for spare parts providing product feedback, service training, market actions, warranty claim administration & reimbursement, customer complaint management etc.
- Be aware and report on competitor activity, sharing good practice and aftermarket intelligence.
Dealer After Sales Network Management
- Complete dealership assessments, evaluating dealers after sales processes with a focus on total customer satisfaction.
- Ensure that the dealers maintain their profitability by covering various aspects of business-like-service vehicle reporting, spare parts operations, warranty operations etc.
- Ensure dealer's service infrastructure are in line with company standards and are ready for new product launches.
- Analyse channel partner's performance identifying areas for improvement as well as to devise and implement strategies to improve channel partners performance.
- Implement and maintain service standards, monitoring their effectiveness.
Product Concern Resolution, Product Quality and Warranty Administration
- Monitor field issues and reporting back into the organisation.
- Monitor customer complaints and quality issues, working towards problem resolution.
- Capture 'the voice of customers' through surveys and implementing customer feedback as well as recommending desired factory modifications to the bikes.
- Execute aftermarket/service campaigns from within the company and in line with strategic plans.
- Manage warranty administration and reimbursement / failed part inspection at dealers' facility and through technical managers.
Training and Manpower Development
- Identify training needs and ensure the dealer network is sufficiently trained.
- Train on new models providing refresher courses to dealers as launch plans.
- Ensure the availability of trained manpower in all service outlets and dealers.
- Conduct competency tests to identify training needs of channel partner personnel.
- Implement best practices amongst the channel partners to constantly improve workshop operations and report back to the factory for results and course correction.
Service Network management
- In-use bike mapping to support channel partners in identifying service network expansion.
To support this role, you will ideally have:
- Experience in managing aftermarket functions in the two wheel / automotive industry with experience in countrywide/DACH dealer sales & service.
- A complete understanding of dealership/distributor operations in the areas of service, parts & accessories and warranty.
- Speak German and English.
- A suitable degree in either a technical or commercial subject.
- A motorcycle licence A1 and be a frequent rider.
- A brilliant track record of leading, driving and developing teams.
- Understand the motorcycle market including relevant government agencies as well as EU standards and relating legislation.
- The ability to travel and support market direct engagement.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
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Camberley
Market related
Permanent
On Site
Senior Mechanical & Electrical Design Engineer
Camberley, Surrey
Competitive Salary
Overview:
We are working with an innovative UK-based clean technology business who are commercialising a pioneering, environmentally sustainable recycling process and seeking a high skilled Design Engineer to support the business transition from pilot to commercial scale.
The successful Senior Mechanical & Electrical Design Engineer will play a pivotal role in the design, delivery, and future scale-up of next-generation recycling plants, this is a rare opportunity to shape a technology at the point it enters global commercial adoption.
The Role
- As Senior Mechanical & Electrical Design Engineer, you will take technical ownership of mechanical and electrical engineering activities across commercial production lines. Working closely with international partners, external engineering consultancies, and key suppliers, you will influence design decisions from concept through to commissioning.
- You will be trusted as a technical authority, balancing innovation with safety, compliance, and manufacturability.
Key Responsibilities
- Lead mechanical and electrical engineering activities supporting the detailed design and development of commercial-scale production lines
- Collaborate with US and EU partners and UK-based engineering consultants across the full project lifecycle—from concept, through installation and commissioning
- Produce, review, and challenge in-house mechanical and electrical designs using modern CAD tools, delivering high-quality drawing packs including:
- Manufacturing drawings
- General arrangements and sub-assemblies
- P&IDs, PFDs, single-line diagrams, and service connection drawings
- Ensure projects are delivered on time, within budget, and to the highest engineering and quality standards
- Lead prototyping and design verification testing to support optimisation, cost reduction, and continuous improvement
- Work closely with module suppliers and leading electrical equipment providers (e.g. ABB, Siemens, Rockwell) on equipment design, manufacture, and control software packages
- Develop and maintain standard operating procedures, ensuring compliance with international standards and regulations (ISO, IEC, ASME/ASTM, CE, UKCA, ATEX, etc.)
- Integrate new technologies into existing and future production lines, supporting fault-finding and performance enhancement
- Develop and review maintenance schedules for in-house modules
- Support the ongoing development, maintenance, and operation of the UK pilot plant
- Occasionally travel internationally to customer sites to support installation, commissioning, and start-up activities
Experience & Qualifications:
- A Bachelor’s or Master’s degree in Mechanical Engineering, Electrical Engineering, or a closely related discipline
- Experience designing plant machinery within chemical, process, or heavy industrial environments
- Proven experience in a senior engineering role, demonstrating leadership and successful project delivery
- Strong electro-mechanical design capability, including production of manufacturing drawings and P&IDs
- Knowledge of machinery design for explosive environments (ATEX) and participation in HAZOP studies
- Working knowledge of international standards and regulations (ISO, IEC, ASME/ASTM, CE, UKCA, PED, ATEX)
- Understanding of industrial control systems, including PLC/HMI concepts, three-phase motors, and VFDs
- Proficiency in CAD tools (SolidWorks certification preferred)
- Familiarity with ISO 9001 quality management systems
- Experience leading R&D or advanced engineering projects
- Desirable (but not essential):
- Experience in pyrolysis systems or thermal processing technologies
- Background in tyre recycling or End-of-Life materials processing
- Control system design experience
Skills & Personal Attributes:
- A clear communicator with strong problem-solving ability
- Comfortable prioritising work in a fast-moving, scale-up environment
- Self-motivated, reliable, and capable of working autonomously
- Technically curious, commercially aware, and pragmatic
- Hands-on, inventive, and passionate about developing new technologies
- Confident using Microsoft 365 tools (Excel, Word, Planner, SharePoint)
- Fluent in English
- Willing and able to travel internationally
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
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Borehamwood
Market related
Permanent
On Site
Project/Contracts Engineer (Plant & Process Engineering)
Borehamwood, Hertfordshire
Competitive Salary
Overview:
We are currently recruiting on behalf of our client for an experienced and proactive Project Engineer to oversee the full lifecycle of projects, from planning and design through to commissioning. Using manufacturing centres across Europe for primary equipment and sourcing ancillary components locally, you will manage projects involving equipment supply, installation, special skid-built solutions, and turnkey deliveries.
Project values typically range from £30k to £2m. In most cases, the commissioning phase is handled by the company’s dedicated Service Division, with your role ensuring smooth coordination and delivery at every stage.
Reporting to the Divisional Manager, this role will play a pivotal role in ensuring projects are delivered on time, on budget, and to the highest quality standards.
Key Responsibilities:
- Lead the supervision and administration of multiple projects, from order placement to final commissioning and handover.
- Coordinate planning, design, procurement, manufacturing, subcontractors, installation, despatch, and commissioning activities.
- Ensure all project data is accurately captured and maintained to support procurement and production requirements.
- Manage contractual and commercial aspects of projects, ensuring compliance with agreed terms.
- Maintain clear communication and strong relationships with customers, suppliers, and subcontractors to meet project expectations.
- Monitor project finances to ensure adherence to budgets and timelines.
Experience & Skills:
- Proven experience in plant or process engineering, ideally within mechanical contracting services or process engineering, particularly in steam or high-temperature process heating.
- Strong track record in technology-driven, multi-disciplinary projects.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Proficiency in Microsoft Office; experience with NetSuite or Salesforce is advantageous but not essential.
Qualifications:
- HNC/Degree or equivalent in Mechanical or Chemical Engineering, Process Engineering, or a related discipline.
- Experience in a compatible industry or with manufacturers of process-related equipment.
Communication & Teamwork
- Strong interpersonal skills, with the ability to communicate effectively at all levels within the organisation, and with customers and suppliers.
- Collaborative mindset, able to work seamlessly within a team environment while managing individual responsibilities.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Save Job