Lead Shipping Coordinator

Lead Shipping Coordinator (Shipping & Receiving / Logistics)
Location: Telford
Salary: £34,700 per annum
Job Type: Permanent, Full-Time, days with an early finish on a friday 

About the Role

A growing manufacturing business is looking for a Lead Shipping Coordinator to take ownership of shipping, dispatch, and logistics operations in a fast-paced environment. This is a great opportunity for someone ready to step into a lead role, with real responsibility for customer deliveries, import/export coordination, and team support, while benefiting from a structured schedule and an early Friday finish.

Key Responsibilities

• Lead all shipping, dispatch, and receiving activities
• Plan and coordinate customer shipments to meet delivery schedules
• Ensure all shipping documentation, labels, and ASN (Advance Shipping Notifications) are accurate and compliant
• Manage SAP / ERP systems for shipping and inventory movements
• Coordinate with third-party logistics providers to book and track shipments
• Support goods-in operations, including booking stock and verifying deliveries
• Oversee import/export processes, ensuring compliance with UK customs and HMRC regulations
• Prepare and validate customs and export documentation
• Investigate and resolve delivery discrepancies and logistics issues
• Monitor KPIs, reporting, and performance metrics
• Lead root cause analysis and continuous improvement activities
• Support and guide the shipping & receiving team
• Promote health & safety standards across the department

Skills & Experience

Essential:

• Experience in a shipping, logistics, or dispatch coordination role
• Strong knowledge of shipping, receiving, and warehouse operations
• Experience using SAP or similar ERP systems
• Understanding of UK and international shipping, import/export, and customs procedures
• Background in manufacturing or production environments
• Strong Excel and reporting skills
• Excellent communication skills with customers, suppliers, and internal teams

Desirable:

• Lean manufacturing / continuous improvement experience
• HNC or Degree in Logistics, Supply Chain, or Business

About You

• Hands-on and proactive with a “can-do” attitude
• Highly organised with strong attention to detail
• Strong problem-solving and analytical skills
• Able to work in a fast-paced, deadline-driven environment
• Confident communicator and effective team player

Additional Information

• Manufacturing environment (PPE and full training provided)
• Early finish every Friday
• Opportunity to join a growing manufacturing operation

If you are a Shipping Coordinator, Logistics Coordinator, Dispatch Planner, or Warehouse Professional looking for your next step, apply now.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

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