Technical Account Manager

Technical Account Manager

Looking for a role where hard work is recognised, relationships matter, and your earnings grow with your performance? This is a standout opportunity for an ambitious Technical Account Manager who enjoys converting enquiries into sales, proactively generating new business, and building long-term customer relationships in a fast-paced, growing technical environment.

This Technical Account Manager role suits someone who is commercially driven, technically minded, organised, and motivated by results. The position combines inbound enquiry management with outbound proactive sales activity, including re-engaging lapsed customers, identifying new opportunities, and developing existing accounts.

As a Technical Account Manager, you will be central to customer retention, repeat business, new revenue generation, and overall sales growth. If you enjoy being busy, speaking with customers daily, applying technical knowledge, and seeing the direct impact of your efforts, this position delivers exactly that.

The Role

• Handling inbound enquiries from new and existing customers
• Conducting outbound proactive sales calls to generate new business and develop existing accounts
• Re-engaging dormant and lapsed customers
• Building strong, long-term relationships by phone and email
• Understanding customer requirements and providing technical product guidance
• Preparing, issuing, and following up quotations
• Converting quotations into confirmed sales
• Processing orders accurately from receipt through to completion
• Proactively identifying upselling, cross-selling, and repeat sales opportunities
• Managing and developing key customer accounts
• Updating CRM and internal systems with accurate information

What We Are Looking For

• Experience in internal sales, outbound sales, sales support, or account management
• You must be technically minded and able to learn, understand, and confidently communicate technical product information
• Comfortable making proactive outbound sales calls
• Confident, professional telephone manner
• Strong communication skills at all levels
• Highly organised with excellent attention to detail
• Self-motivated and able to manage priorities effectively
• Commercial awareness and a structured sales approach
• Good working knowledge of Microsoft Office

Salary and Benefits

• Basic salary of £28,000 per annum
• Commission can exceed £9,500 per annum
• Hybrid working available
• Full internal training and development
• 25 days holiday plus bank holidays, plus your birthday off

This Internal Sales Executive role offers a genuine chance to build a long-term career in a technical sales environment, earn well through proactive outbound activity, and be part of a business that values effort, results, and strong customer relationships.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

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