Legal Support Assistant

Legal Support Assistant

Family Law Department

Shrewsbury, Shropshire
Full-time | Permanent
£24,600 – £26,700 DOE

A well-established and respected law firm in Shrewsbury is seeking a Legal Support Assistant to join its Family Law Department. This is an excellent opportunity for an experienced administrator or legal support professional looking to develop a career within family law, supporting a busy and specialist legal team.

You will work closely with Fee Earners, Partners, and the Head of Department, helping to deliver a professional, efficient, and client-focused service in what can often be a sensitive and fast-paced area of law.

The Role

This is a low fee-earning legal support role, with approximately 1 hour per day of chargeable work, supporting fee earners across a range of family law matters. You will play a vital role in the smooth running of files and act as a key point of contact for clients.

The role sits within the wider Legal Services Team, offering support, structure, and development opportunities.

Key Responsibilities

• Providing high-quality legal and administrative support to the Family Department
• Assisting fee earners with family law files under supervision
• Opening new files and gathering client information electronically
• Accurate time recording and billing of chargeable work
• Acting as the first point of contact for department-related enquiries
• Liaising with clients, professionals, and internal teams
• Diary management, appointment scheduling, and meeting coordination
• Preparing correspondence, documentation, bundles, and forms
• Maintaining, updating, and closing client files
• Taking detailed client instructions (without providing legal advice)
• Monitoring document movement, post, and file progress
• Handling telephone calls and client queries within agreed remit
• Supporting colleagues during busy periods, holidays, or sickness
• Ensuring compliance with GDPR, professional standards, and firm procedures

About You

You’ll be highly organised, empathetic, and able to manage competing priorities while maintaining discretion and professionalism.

Essential:

• Experience in a high-level administrative or legal support role
• Strong verbal and written communication skills
• Excellent attention to detail and organisational ability
• Confidence communicating with clients by phone, email, and in person
• IT-literate (Microsoft Word, Excel, Outlook)
• Ability to work proactively, use initiative, and work as part of a team

Desirable:

• Previous experience in a legal support, legal secretary, or paralegal role
• Experience within family law
• Familiarity with case management and time recording systems
• Law, business, or CILEX-related qualifications
• Full UK driving licence

Hours & Salary

• 36.25 hours per week
• Monday to Friday, 9:00am – 5:15pm
• £24,600 – £26,700 depending on experience
  (Top end achievable with relevant family law experience)

Why Apply?

• Join a supportive and professional Family Law team
• Gain valuable experience in a client-focused legal environment
• Opportunity for ongoing learning and development
• Secure, full-time position within a respected firm

Apply now with your CV to be considered for this Legal Support Assistant – Family Law opportunity in Shrewsbury.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

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