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Are you ready to take your career to the next level in an exciting and rewarding role? This is your chance to join a forward-thinking company as a Service Lead, where you'll play a pivotal role in driving after-sales and service excellence for a global client base. This opportunity offers more than just a job-it's a gateway to professional growth and personal fulfilment. If you're passionate about engineering logistics, customer service and thrive in a dynamic environment, this could be the role for you.

What You Will Do:

- Provide first-line support for after-sales services, including warranty claims, repairs, maintenance, and spares, ensuring customer satisfaction is always a priority.

- Manage and develop service logistics, warehouse operations, and procurement processes for transportation solutions.

- Write and compile product support documentation, including owner's manuals, workshop guides and technical bulletins, in collaboration with design and manufacturing teams.

- Oversee and promote the creation and management of spares lists for new and existing product lines.

- Support and lead a Service Engineer, ensuring seamless service delivery and operational efficiency.

- Take responsibility for warehouse management, including stocking, goods handling, and delivery logistics.

What You Will Bring:

- A genuine passion for engineering, with hands-on experience in mechanical or electrical systems-whether through formal qualifications or personal projects.

- Strong technical and practical ability, with the capacity to read and understand engineering drawings.

- Experience in sourcing, purchasing, and supply chain management.

- High-level computer literacy and excellent documentation skills, including preparing manuals and technical specifications.

- A flexible, proactive attitude and a willingness to travel internationally when required.

As a Service Lead, you will be instrumental in supporting the company's mission to deliver world-class visitor transportation solutions. Your expertise will enhance the after-sales and service support experience for clients worldwide, contributing to the company's reputation as a leader in innovative engineering solutions.

Location:

The role is based in Warwickshire, offering an excellent work-life balance with a 39-hour week and an early finish every Friday.

Interested?:

Don't miss this fantastic opportunity to make your mark as a Service Lead. Apply today to take the next exciting step in your career journey!

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Imagine stepping into a role where your influence will carve the future of a prestigious manufacturing entity, guiding it towards new heights of success. This is your chance to become the Group Managing Director of a company with a rich heritage dating back 200 years, known for its innovation in the automotive and manufacturing sectors. If you're seeking a position where your leadership can ignite growth and drive a team towards achieving remarkable results, then look no further.

What You Will Do:

- Lead the day-to-day operations with full accountability for the P&L and cash flow, ensuring that objectives, standards, and targets are met.

- Direct the senior management team, including General Managers and Managing Directors, across various functions such as Sales, Production, and Customer Service.

- Engage actively in customer relations, focusing on winning and retaining business within the 1st and 2nd tier Automotive market.

- Foster a culture of continuous improvement, teamwork, and exceptional customer service to drive profitable growth.

- Develop and implement strategic plans, translating these into business objectives that are understood and embraced across the organisation.

- Build robust relationships with customers, suppliers, and other stakeholders to enhance the company's market position.

What You Will Bring:

- Proven experience at a senior management level with full P&L responsibility, preferably within an SME manufacturing or technical environment.

- Strong track record of business development and customer relationship management in the automotive sector.

- Exceptional leadership skills, with the ability to motivate and get the best out of the senior management team.

- A degree in a technical or commercial discipline, ideally supported by a post-graduate qualification.

- Financial acumen, commercial astuteness, and familiarity with contract negotiation and law.

This role is more than a job; it's an opportunity to lead a company known for its excellence in its technology field and its global reach in the automotive market and beyond. The company prides itself on its commitment to quality, environmental sustainability, and health & safety, holding prestigious certifications such as IATF16949, ISO9001, and ISO14001. As Group Managing Director, your leadership will not only shape the future of the company but also contribute significantly to the industry's advancement.

Location:

The role is based at the company's historical site in West Birmingham.

Interested?:

If you're ready to take on this challenging yet rewarding role, we want to hear from you. Apply now to become the driving force behind a legacy of success and innovation.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Embark on an exceptional career journey with a leading entity in the manufacturing sector, where innovation meets expertise. This prestigious role not only offers the chance to lead and manage critical certification processes but also provides a platform to influence industry standards at a global level. As an IATF Certification Body Manager, you will be at the forefront of ensuring excellence and compliance within the manufacturing realm, making a tangible impact on the sector's quality and governance.

What You Will Do:

• Lead and manage the effective implementation of certification scheme rules within IATF reporting Certification Bodies.
• Conduct office assessments and witness audits, ensuring the highest standards of quality and compliance.
• Actively manage nonconformities, including analysis and addressing systemic issues, to uphold integrity within the certification process.
• Oversee the nonconformity appeal process and performance monitoring of Certification Bodies, ensuring continuous improvement.
• Lead quarterly certification body meetings, fostering strong relationships and collaborative efforts towards common goals.
• Participate in and support IATF working groups and technical subgroups, contributing to the development of industry standards.

What You Will Bring:

• Honours Degree or equivalent experience within the manufacturing sector, showcasing a deep understanding of related standards.
• Proven experience as an auditor, with a keen eye for detail and a solid track record in scheme management.
• Exceptional communication and interpersonal skills, capable of engaging with senior executives and large corporate organisations.
• A problem-solving mindset, with experience in the 8D approach and a drive for high-quality outcomes.
• High level of IT proficiency, with experience in Power BI being advantageous.
• Experience of training internal or external auditors would also be beneficial.
• A willingness to travel UK-wide and globally approximately once every 8 weeks.

This role is pivotal in driving the company's commitment to quality and excellence within the automotive industry. Through effective leadership and management of certification bodies, the IATF Certification Body Manager plays a crucial role in upholding standards that shape the future of manufacturing.

Location:

Birmingham, UK (Hybrid)

Interested?:

If you're ready to take on this challenging and rewarding role, apply now to become the next IATF Certification Body Manager. Set the standards for excellence and innovation in the manufacturing sector. Your journey towards making a significant impact starts here.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.