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Legal Support Assistant
Family Law Department
Shrewsbury, Shropshire
Full-time | Permanent
£24,600 – £26,700 DOE
A well-established and respected law firm in Shrewsbury is seeking a Legal Support Assistant to join its Family Law Department. This is an excellent opportunity for an experienced administrator or legal support professional looking to develop a career within family law, supporting a busy and specialist legal team.
You will work closely with Fee Earners, Partners, and the Head of Department, helping to deliver a professional, efficient, and client-focused service in what can often be a sensitive and fast-paced area of law.
The Role
This is a low fee-earning legal support role, with approximately 1 hour per day of chargeable work, supporting fee earners across a range of family law matters. You will play a vital role in the smooth running of files and act as a key point of contact for clients.
The role sits within the wider Legal Services Team, offering support, structure, and development opportunities.
Key Responsibilities
- Providing high-quality legal and administrative support to the Family Department
- Assisting fee earners with family law files under supervision
- Opening new files and gathering client information electronically
- Accurate time recording and billing of chargeable work
- Acting as the first point of contact for department-related enquiries
- Liaising with clients, professionals, and internal teams
- Diary management, appointment scheduling, and meeting coordination
- Preparing correspondence, documentation, bundles, and forms
- Maintaining, updating, and closing client files
- Taking detailed client instructions (without providing legal advice)
- Monitoring document movement, post, and file progress
- Handling telephone calls and client queries within agreed remit
- Supporting colleagues during busy periods, holidays, or sickness
- Ensuring compliance with GDPR, professional standards, and firm procedures
About You
You’ll be highly organised, empathetic, and able to manage competing priorities while maintaining discretion and professionalism.
Essential:
- Experience in a high-level administrative or legal support role
- Strong verbal and written communication skills
- Excellent attention to detail and organisational ability
- Confidence communicating with clients by phone, email, and in person
- IT-literate (Microsoft Word, Excel, Outlook)
- Ability to work proactively, use initiative, and work as part of a team
Desirable:
- Previous experience in a legal support, legal secretary, or paralegal role
- Experience within family law
- Familiarity with case management and time recording systems
- Law, business, or CILEX-related qualifications
- Full UK driving licence
Hours & Salary
- 36.25 hours per week
- Monday to Friday, 9:00am – 5:15pm
- £24,600 – £26,700 depending on experience
(Top end achievable with relevant family law experience)
Why Apply?
- Join a supportive and professional Family Law team
- Gain valuable experience in a client-focused legal environment
- Opportunity for ongoing learning and development
- Secure, full-time position within a respected firm
Apply now with your CV to be considered for this Legal Support Assistant – Family Law opportunity in Shrewsbury.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
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6886704 – Sammy Taylor-Bell