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JOB SPECIFICATION TECHNICAL SERVICE ENGINEER Date : January 2025 The Engineering Technology Group based on the prestigious Wellesbourne Distribution Park is actively seeking an experienced and professional Technical Support Engineer to join the team. The successful applicant will be required to carry out installations, service and breakdown requests, deliver first class customer care and positively represent the ETG brand at all times. Development and training opportunities will be available. Responsibilities: – To communicate positively and efficiently with the Service Desk. – To visit customer sites to install, service and repair machines. – Leave jobs in full working order and liaise with customers. – At customer sites, familiarise yourself with customer rules and working practices, including their health and safety policies. – To feedback to the Service Desk problems/issues on site. – When the job/customer dictates, there could be a requirement to lodge away from home. Requirements: – Ability to install, service and repair CNC machines and equipment. – Ability to fault find, diagnose and correct errors as identified on CNC machine tools. – Ability to assemble, set up and dismantle hydraulic, pneumatic and large associated mechanical assemblies. – A team player with the ability to work on own initiative and problem solve. – Knowledge of part identification and understanding of engineering drawings. – Mechanical and electrical qualifications/experience. – PLC knowledge. – Excellent customer service, communication and organisational skills. – PC literate. – Previous experience of a service team environment. Benefits: Competitive Salary Fully Funded Company Vehicle Company Pension Scheme Company Sick Pay Scheme Private Healthcare/Life Cover/EAP 26 days holiday per annum If you think you have what it takes, then do not hesitate to submit your CV with a covering letter telling us a bit about yourself to Jen Cross – Group HR Officer at Unit 16, Wellesbourne Distribution Park, Wellesbourne, Warwickshire CV35 9JY or email jcross@engtechgroup.com attaching the requested documentation. Closing Date: N/A We are an Equal Opportunities Employer and look forward to hearing from you
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