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Senior Quality Engineer / Quality Manager

  • Location: Tipton
  • Salary: Competitive Plus Benefits per annum
  • Job Type:Permanent

Posted 3 months ago

Senior Quality Engineer / Quality Manager

Competitive plus Benefits 

Location: West Midlands

Quality, Management, Systems, Assurance, ISO9001, Metallurgy, Heat treatment, Hardness, Test, FMEA, Auditing

Our client a specialist in Heat Treatment and Product Testing are seeking a Senior Quality Engineer / Quality Manager who can drive quality systems, procedures and standards across all areas of the business operations, while supporting current processes around product and process testing.

The role of Senior Quality Engineer / Quality Manager will be to lead the quality and test function, driving quality systems, processes, procedures and inspection while facing off to clients with component issues and recommendations. A hands-on approach and can-do attitude are essential, as is the ability to challenge mainstream thinking in a constructive and energetic way.

As a Senior Quality Engineer / Quality Manager you will be responsible for;

  • Being the management representative with respect to BS EN ISO 9001 with overall responsibility for the continuing implementation and maintenance of the Quality System
  • Leading all quality related matters with the ISO registration body and certification
  • Undertaking the role of customer representative, ensuring their requirements are understood throughout the company and met
  • Co-ordinating all in-process and final inspection, maintaining quality records
  • Managing customer concerns, non-conforming product and corrective actions using 8D processes
  • Driving continuous improvement of the quality process, reducing response time to rejects, and increasing customer satisfaction
  • Conducting internal audits to ISO9001 to ensure continued compliance
  • Maintaining the company’s policies, objectives, standard operating procedures, control plans and FMEAs etc.
  • Controlling, distributing and maintaining all documents within the QMS
  • Ensuring all suppliers through effective auditing are compliant with specified standards and requirements
  • Maintaining and improve key metrics, reporting back to the Senior Management team
  • Maintaining the CQI-9 process audit and action plan

This is a challenging and exciting role and as such we are looking for a candidate who can demonstrate that they have the following:

  • Knowledge of ISO9001 quality systems, standards and processes
  • Customer focused, with experience of dealing with clients and auditing (internally and externally) to ISO9001 Quality Management systems
  • Preferably an understanding metallurgy, heat treatment and product hardening
  • Exposure in leading quality systems, processes and procedures within an SME who process batch/medium volume components within a tradition engineering environment   
  • Proven experience as a Senior Quality Engineer or Quality Manager with an understanding of heat treatment, ideally from a metallurgy background
  • Demonstrable experience of arranging and leading internal audit programmes 
  • Flexibility to work within a small team in a 24 hour environment and a willingness to be hands-on in controlling in-house testing

Demand for this role will undoubtedly be high and interviews will be arranged very soon.  If you have knowledge in managing quality systems and processes within an SME environment were adaptability and versatility is essential and want to be considered, please apply today. If you have any questions about the Senior Quality Engineer / Quality Manager role, please contact Mark Bignell at Jonathan Lee Recruitment on 01384 446167 or email

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.