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Quality Engineer

  • Location

    Melksham, Wiltshire

  • Sector:

    Rail

  • Job disciplines:

    Permanent

  • Salary:

    £35000.00 - £40000.00 per annum

  • Contact:

    Philip Delaloye

  • Contact email:

    Philip.delaloye@jonlee.co.uk

  • Job ref:

    BBBH47660

  • Expiry date:

    03/08/2018

Quality Engineer - Melksham

We have an exciting opportunity for a Quality Engineer for a world leading Systems supplier for the design, development and manufacture of Sub- systems to the rail industry for Platform Screen Door and Braking systems at their facility in Melksham Wiltshire.

Role:

Reporting to the Quality Manager, the Quality Engineer to be accountable for managing customer quality issues within a fast-paced environment and to lead problem solving investigations to mitigate immediate safety risk, manage customers' expectations and prevent re-occurrence..

Responsibilities:

The Quality Engineer will:

  • Ability to understand and capture the customers' voice at various stages of the complaints management process.
  • Provide production support on problem solving and on defect reduction cycle.
  • Act as a quality lead in new product introduction process / APQP process.
  • Able to lead a problem-solving team to provide a robust corrective and preventive action report.
  • Progress and validate corrective actions from inception to completion using 8D methodology and complementary problem-solving tools.
  • Monitor, review and report key performance indicator metrics and failure trends.
  • Provide clear communication to customers and within business with regard to warranty / customer quality issues.
  • Liaise with customers to understand the in-situ concern.
  • Identify and communicate product/service improvement opportunities to the management group.
  • Utilise the SAP QM Module to complete customer investigations.

Professional experience and/or qualifications:

  • HND / Degree and practical experience of electronics engineering/or mechanical engineering.
  • Experienced in problem solving methodologies (including 8D) up to an industry best practice level.
  • Knowledge of QM module on SAP is preferable.
  • Competent user of Microsoft Office products (Word, Excel, PowerPoint, Outlook, Visio).
  • Excellent analytical and problem-solving skills.
  • Experience to interpret complex customer requirements and implement necessary processes.

Benefits

  • Salary - £35,000 to £40,000 - dependent upon experience.

If you believe you have the relevant skills and experience and wish to apply please send your CV to Philip

Delaloye on or call on 01384446192