Job Title - Order Fulfilment Manager
Pay rate - £22 per hour
Industry - FMCG (Customer Services)
Location - Birmingham
An opportunity has arisen for an Order Fulfilment Manager to work within the Customer Services function of this international FMCG Manufacturer.
- Responsible for managing the entire UK Order Fulfilment process
- Ensuring optimal product availability to fulfil customer orders in consideration of country lead times, customer and audit / policy requirements.
- Accountable for decision making and key point of escalation for operational issues impacting service and cost.
- Provide leadership and guidance to the team to improve availability, KPIs, cost, efficiency and service as well as driving best practice across people, processes and tools, delivering improved performance while fostering the overall development of the fulfilment team members.
- Build strong relationships at all levels of the organization and leverages them to achieve overall business results.
In addition to this, you will be managing a team of 9 direct reports.
If you would like to know more about this role, please contact Sarah Gilbert or Kate Stevens at Jonathan Lee Recruitment.