A specialist manufacturing company based in the West Midlands is currently recruiting an Internal Sales Advisor. This is a challenging new position to support the company’s growth by providing a first-class customer services and internal sales. The successful applicant will perform a variety of customer service and sales tasks including answering calls, securing sales orders, ensuring the orders are processed and ensuring there is follow-up communication to the customer.
• Responsible for building and developing lasting relationships with new and existing customers to achieve sales growth and improve customer retention.
• Responding effectively and timely to customer email and telephone enquiries.
• Responsible for developing strong relationships with internal teams on-site and in the field to ensure that first sales and class customer service is delivered at all times.
• Embracing new processes, procedures and systems to drive continuous improvement throughout the department.
• Work as an integral part of the Internal Sales Team, acting in a professional manner, and conveying a positive and constructive approach.
• Excellent communication and proactive sales skills.
• Customer driven and results orientated.
• Previous customer service and/or internal sales experience in a manufacturing or engineering environment is highly desirable.
• Attention to detail and the ability and determination to quickly respond calmly to customer enquiries.
• Successfully accommodate change in processes and working methods.
• Foreign language skills would be an advantage.
• Strong IT systems skills.
This is an excellent opportunity for an internal sales or customer services specialist to develop your career in a challenging new role.
Interviews for the Internal Sales Advisor will commence with immediate effect with a view to starting as soon as
For further information on the Internal Sales Advisor position please contact Tom Duckett at Jonathan Lee Recruitment.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.