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Internal Export Sales Representative

Internal Export Sales Representative - Nottinghamshire

 

An experienced Inside Export Sales Representative with an additional fluent European language skill (French / Italian / Spanish) is required for an established SME manufacturing and distribution business in Nottinghamshire that supplies engineered components on a global basis. This company has an excellent reputation for supplying products across a wide range of industrial sectors. With a proud heritage based on customer service excellence they are a key supplier to many successful and widely recognised brands.

Core role elements of the role are:

Business Development:

  • Grow sales profitably with existing accounts and actively develop new business in line with location and company objectives
  • Full accountability for the profitability, product mix, account penetration and growth of own customer portfolio - desk /'business'
  • Proactively attain customer and market knowledge to ensure commercial expertise is up to date and utilised consistently and effectively to gain a competitive edge
  • Ensure professional standards (building and maintaining excellent relationships (customers and colleagues), going the extra mile etc.) reflecting the company culture are continually met / exceeded in all key areas.
  • Demonstrate core company sales behaviours daily.

Main responsibilities and skills required:

Customer experience and focus

  • Experienced in a new business focused role with at least 3-years exposure and a successful record of new sales growth and account penetration
  • Grow and maintain new and existing relationships with customers by consistently providing a proactive added value service - offering solutions / products / service / support as appropriate.
  • Build effective working relationships with all key players within the customer organisation - estimators, project managers, sales etc within the customer organisation.
  • Maximise profit potential with each customer.
  • Margin increase, cross sell, increase relevant product mix, minimise profit leaks, potential / actual projects etc.
  • Develop, implement, and achieve growth strategy for target customers. Includes analysis of existing sales, desired sales, plan and implement action plan, follow up and meet set targets.
  • Work with outside sales team on primary and development accounts as applicable.

Sales administration and systems

  • Effectively use all systems (CRM and SAGE) and processes, relevant internal support to provide an efficient and timely sales service to all customers
  • Includes correct pricing sales / returns / credits / etc

Work management

  • Timely and accurate quotes / follow ups / responses to customers and leads to o/s
  • Meet activity / results target consistently
  • Proactively utilise all resources (vendor, web, catalogues, internal colleagues etc) to build own knowledge and demonstrate effectiveness of development by offering relevant solution to customer and achieve growth targets
  • Build effective working relationship with all departments - credit control, purchasing, marketing
  • Tools awareness: SAGE, CRM, and P.C. systems - knowledge of Microsoft Office 365.

This is a sales / customer led position you need to be flexible and be prepared to work outside your core hours to meet customer service level expectations.

Character and Skills:

  • Fluent in written and oral English and French, Italian or Spanish
  • Understanding of INCOTERMS
  • Results / achievement orientated - quality driven
  • Strong character - motivated, honest, energetic, self-starter, quick to learn
  • (reflects company culture).
  • Understanding of engineering, distribution products and services.
  • Motivated, honest, energetic, self-starter, quick to learn
  • Understanding of engineering, distribution products and services.
  • Strong communication skills - proven ability to influence effectively
  • Effectively uses sales cycle, strong negotiator
  • Customer sales and service orientation
  • Persistent, driven - demonstrates core sales behaviours consistently
  • Good attention to detail and able to prioritise effectively
  • Good team skills - able to work on own initiative as well as take direction and be a strong team player
  • Commercially astute
  • Interpersonal skills - Forms good working relationships with colleagues, senior and junior staff.

Qualifications / Education: Educated to College level or higher.

If you feel you have the experience and drive to support this pro-active role, then please apply directly.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

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