Inside Sales Representative

Internal Sales Representative - Nottinghamshire

An experienced Inside Sales Representative is required for an established SME manufacturing and distribution business in Nottinghamshire that supplies engineered components on a global basis

This company has an excellent reputation for supplying products across a wide range of industrial sectors. With a proud heritage based on customer service excellence they are a key supplier to many successful and widely recognised brands.

Core role elements of the role are:

Business Development:

• Grow sales profitably with existing accounts and actively develop new business in line with location and company objectives
• Full accountability for the profitability, product mix, account penetration and growth of own customer portfolio - desk /'business'
• Proactively attain customer and market knowledge to ensure commercial expertise is up to date and utilised consistently and effectively to gain a competitive edge
• Ensure professional standards (building and maintaining excellent relationships (customers and colleagues), going the extra mile etc.) reflecting the company culture are continually met / exceeded in all key areas.
• Demonstrate core company sales behaviours daily.

Main responsibilities and skills required:

Customer experience and focus

• Experienced in a new business focused role with at least 3-years exposure and a successful record of new sales growth and account penetration
• Grow and maintain new and existing relationships with customers by consistently providing a proactive added value service - offering solutions / products / service / support as appropriate.
• Build effective working relationships with all key players within the customer organisation - estimators, project managers, sales etc within the customer organisation.
• Maximise profit potential with each customer.
• Margin increase, cross sell, increase relevant product mix, minimise profit leaks, potential / actual projects etc.
• Develop, implement, and achieve growth strategy for target customers. Includes analysis of existing sales, desired sales, plan and implement action plan, follow up and meet set targets.
• Work with outside sales team on primary and development accounts as applicable.

Sales administration and systems

• Effectively use all systems (CRM and SAGE) and processes, relevant internal support to provide an efficient and timely sales service to all customers
• Includes correct pricing sales / returns / credits / etc

Work management

• Timely and accurate quotes / follow ups / responses to customers and leads to o/s
• Meet activity / results target consistently
• Proactively utilise all resources (vendor, web, catalogues, internal colleagues etc) to build own knowledge and demonstrate effectiveness of development by offering relevant solution to customer and achieve growth targets
• Build effective working relationship with all departments - credit control, purchasing, marketing
• Tools awareness: SAGE, CRM, and P.C. systems - knowledge of Microsoft Office 365.

This is a sales / customer led position you need to be flexible and be prepared to work outside your core hours to meet customer service level expectations.

Character and Skills:

• Results / achievement orientated - quality driven
• Motivated, honest, energetic, self-starter, quick to learn
• Understanding of engineering, distribution products and services.
• Strong communication skills - proven ability to influence effectively
• Effectively uses sales cycle, strong negotiator
• Customer sales and service orientation
• Persistent, driven - demonstrates core sales behaviours consistently
• Good attention to detail and able to prioritise effectively
• Good team skills - able to work on own initiative as well as take direction and be a strong team player
• Commercially astute
• Interpersonal skills - Forms good working relationships with colleagues, senior and junior staff.

Qualifications / Education: Educated to College level or higher

If you feel you have the experience and drive to support this pro-active role, then please apply directly.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.