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HR Benefits Consultant 37931

  • Location: Coventry
  • Salary: £23.29 - 23.29 per hour per hour
  • Job Type:Contract

Posted 22 days ago

  • Sector: Automotive
  • Function: Human resources
  • Contact: Rachel Meacham
  • Contact Email:
  • Contact Phone: 01384 446112
  • Duration: contract
  • Start Date: asap
  • Expiry Date: 02 June 2022
  • Job Ref: 61600

Title: HR Benefits Consultant - 37931

Division: HR

Contract Position based at: Whitley

Rate: up to £23.29/hr LTD (PAYE option also available)

The Opportunity

Working within HR Direct, you will support and work alongside the Senior Employee Benefits Consultant focusing on all of the UK employment benefits, including pensions, healthcare, cycle to work and insured benefits. You will also have some involvement the vehicle schemes. You will work with external suppliers to ensure that the benefits are delivered to a consistent, high quality. Regular contact will be had with the Performance Reward and Engagement Centre of Expertise team to ensure alignment of objectives and to provide support on projects and operationalising changes.

Accountabilities and Responsibilities

  • Answer tickets raised on employee benefits. Escalate complex tickets as necessary making recommendations for resolution
  • Act as the primary contact for employee benefits providers and as the first point of escalation for the Contact Centre for all UK benefits queries.
  • Ensure the smooth running of the private healthcare schemes both in the UK and for our International Assignees
  • Support Pensions operations and improvement projects
  • Ensure all of the insured benefits are renewed and managed effectively
  • Produce quarterly reports on HR Direct service levels for the various pension Trustee board meetings
  • Support the delivery of the functional objectives, including working with the Centre of Expertise on a number of change projects and provider reviews
  • Manage supplier invoices through setting up payment arrangements and ensuring timely completion
  • Work to approved processes and take responsibility for ensuring they are up to date with any efficiencies identified
  • Ensure HR Direct triage material, process maps, work instructions and People Portal content is up to date, accurate and clear for users
  • Conduct audits on a Privilege Scheme, management healthcare, job cars and others as required
  • Undertake any other work as directed by their line manager in connection with their job as may be requested from time to time
  • Seek solutions to identified problems and make recommendations for the way forward
  • Maintain the employee benefits content on the JLR Recognition and Voluntary Benefits platform. Work with the chosen supplier for this service as required
  • Deliver assigned tasks to deadlines keeping stakeholders/ customers up to date on progress

Knowledge, Skills and Experience


  • Willingness and ability to learn pensions and other benefits rules and requirements to ensure compliance
  • Strong written and verbal communication skills and interpersonal skills
  • Ability to balance hands on delivery with continuous improvements projects
  • Proficiency in Microsoft Office including Excel
  • Attention to detail to ensure accuracy
  • Additional Information:


To apply please send your CV to

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Contracts are those of an Employment Business.