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Head of Operations

  • Location: England
  • Salary: Market related per annum
  • Job Type:Permanent

Posted 21 days ago

  • Sector: Energy
  • Function: Manufacturing and production
  • Contact: Lee Elwell
  • Contact Email:
  • Contact Phone: 01384 446154
  • Expiry Date: 04 February 2022
  • Job Ref: 60199

Role: Head of Operations
Location: Solihull, Birmingham

Salary: £ Competitive + Company Car


  • We are currently recruiting for an experienced Head of Operations to lead operations for our clients Engineering Service Centre in Birmingham, this is an exciting position that will be joining their new facility and involved in all supporting the business drive and grow their new state of the art facility to the next level.
  • The purpose of the role is to hold full P&L responsibility for this site location, with multiple operating departments to ensure its sustainable success by agreeing, implementing and monitoring individual and business objectives and targets whilst ensuring company policies and procedures are adhered to.

 Key Responsibilities:

  • Management and leadership of the operations for our clients engineering service centre, ensuring optimum operational performance of the business and that appropriate controls are in place to guarantee the long-term profitability and sustainability
  • Develop and enhance relationships with key partners such as, customers, suppliers and other stakeholders
  • Full Profit & Loss accountability
  • Overall responsibility for all project deliverables including but not limited to financial and commercial outputs, customer satisfaction and on time delivery
  • Motivational leadership of the employees in the provision of a dynamic customer focused multi-functional engineering repair business
  • Working closely with the Regional Sales Director to identify new opportunities for increasing business, involved in developing a strategic plan to support sales growth and profit maximisation for the service which supports the overall business strategy
  • Ensuring site conforms to the appropriate Statutory and Company regulations to provide a safe working environment for all employees, alone with actively review internal processes and procedures to ensure that they meet corporate and legislative requirements and initiating improvements where necessary

Skills, Knowledge & Experience:

Technical Background

  • Strong Mechanical/Electrical Engineering background, preferably within a rotating equipment repairs / maintenance environment
  • Knowledge and experience of Microsoft Office applications
  • Knowledge and experience of SAP and Microsoft Dynamics ERP systems
  • Knowledge and experience in the principles of ISO9001/18001/14001 quality assurance, quality control and health, safety and environmental legislation
  • Good communication skills both oral and written and computer literacy

Professional Qualifications

  • Completed a formal engineering apprenticeship
  • Evidence of further education in an appropriate discipline i.e. Electrical/Mechanical Engineering and additional training and development in management theory and practice would be an advantage
  • Minimum HNC/HND within an engineering discipline

Related Experience

  • Proven business management experience within a service orientated environment
  • Proven man management & leadership experience
  • Customer focus, with demonstrable adaptability in approach to offer our range of services
  • Experience and exposure to Domestic and International markets
  • Experience of managing large and complex departments
  • Project business management
  • Budget management
  • Knowledge of continuous improvement/process improvement techniques (LEAN, 5S, etc.)
  • Able to work on own initiative, be self-motivated and disciplined
  • Able to plan and control company resources to maximise the productivity of the workforce and the services provided to customers 

If you are interested in applying for this role or would like more information please contact Lee Elwell on 01384 446 154 (Direct Line) or your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Contracts are those of an Employment Business.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.