Global HR Shared Service Centre Manager

  • Location

    Peterborough, Cambridgeshire

  • Sector:


  • Job disciplines:


  • Salary:

    £70000 - £80000 per annum

  • Contact:

    Jessica Williams

  • Contact email:

  • Salary high:


  • Salary low:


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  • Published:

    11 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


Global HR Shared Services Manager
Paying up to £80,000 per annum DOE

A Global HR Shared Services Manager with experience of dealing with change and transformation on a global scale is required on a permanent basis, for a salary of up to £80,000 DOE and will be based in Peterborough for a manufacturing client.

Job Duties:

  • Lead a review of the operational effectiveness of global service centre networks
  • Standardise service delivery across four shared service centres globally
  • Create and influence new technology to drive global contact centre optimisation
  • Conduct global resource planning
  • Drive service improvement
  • Leading and inspiring the teams in developing and documenting best practice in the performance of all duties and responsibilities
  • Providing regular coaching and guidance to the shared services leadership teams which developing clear succession plans for key positions
  • Drive consistent people quality velocity and cost

The ideal candidate will have:

  • Managed a Shared Services previously on a national/global basis
  • Worked in a large corporate environment
  • Change and transformation experience
  • Previously driven global service improvement
  • Up to date knowledge of employment legislation
  • Excellent communications skills
  • Strong problem solving skills
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