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Financial Services Agent - 54555

  • Location: Manchester
  • Salary: £13.62 - 14.00 per hour per hour
  • Job Type:Contract

Posted 24 days ago

  • Sector: Automotive
  • Function: Finance
  • Contact: Ellie Ebbage
  • Contact Email: ellie.ebbage@jonlee.co.uk
  • Contact Phone: 01384 397555
  • Expiry Date: 10 December 2021
  • Job Ref: 59764

Financial Services Agent - 54555

Manchester

Rate - £13.62 per hour - Inside IR35

AWR rate increase applies after 12 weeks - Rate will increase to c£14.00 per hour

Automotive

Position Description:

The Dealer Services department is responsible for the underwriting and administration of all new finance applications. Dealer Services are the primary contact point for Main Dealers who engage directly with customers to prepare finance applications required to facilitate new car purchases. The department is dynamic, requiring agents to switch between various tasks to meet daily business objectives.

Skills Required:

Positive approach to providing excellent customer service and taking accountability for resolving or escalating customer queries as required. Must be able to demonstrate a focus on delivering results, being a valued team player, and showing resilience and adaptability to achieve personal and team objectives. Excellent verbal and written language skills. Confident in meeting deadlines with minimal supervision, whilst maintaining high levels of quality and efficiency. Confident IT skills, able to competently approach using a range of systems and applications after receiving training. Understand what the fair treatment of customers means and to ensure that this is consistently incorporated into the role. Ability to acquire and put into practice new knowledge and skills, developed though on the job training. Willing to cross-cover within business centre to support other teams as required to help maintain overall quality of service.

Experience Required:

Experience working in customer services (finance, banking and underwriting) preferred but not essential.

Additional Information:

Positions operate on a full-time basis, over 7 days - 37.5-hour week. Saturdays and Sundays are on a rota basis 12 weekend shifts in a 24 week period, for example in a 24 week period you will be scheduled 8 Saturdays and 4 Sundays, with Rota'd Days Off, all shift patterns are scheduled by the resourcing team. Must be fluent in English.

This role may go permanent for candidates that display the right work ethics with a technical competency. 

** THIS POSITION IS CONFIRMED INSIDE IR35 **

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Contracts are those of an Employment Business.