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Customer Service Representative

  • Location: Hungerford
  • Salary: Good salary and benefits per annum
  • Job Type:Permanent

Posted 8 days ago

  • Sector: Advanced Technology
  • Function: Administration
  • Contact: Justin Wainwright
  • Contact Email: Justin.wainwright@jonlee.co.uk
  • Contact Phone: 01268 889267
  • Expiry Date: 20 December 2021
  • Job Ref: 59626

Customer Service Representative

Permanent position - Hungerford, Berkshire.

£25,000 - £27,000 + bonus and excellent benefits scheme.

We have an interesting opportunity for a Customer Service Representative to join our client whose market focus is on mixing and dispensing systems for the adhesives and dental markets, precise application systems for liquid colour cosmetics and beauty accessories as well as one and two component applications systems for healthcare markets.

As the Customer Service Representative you will be required to:

  • Day to day management of customer relationship (B2B) from order entry until invoicing, order management in SAP, management of customer communication on orders, delivery dates, shipments in close contact with commercial, logistics and operations teams.
  • Ensure customers are pro-actively informed about orders, shipments and any delays.
  • Build strong internal cross functional relationships that drive speedy resolutions and action for customers.
  • Collaborating closely with commercial team to provide support required to serve customer whilst remaining current on customer product requirements and customer business.

Skills or experience required for the Customer Service Representative:

  • Previous experience in a customer service representative or sales administration role is essential.
  • Excellent communication skills and written English.
  • Experience using SAP, Excel and Sales-force would be an advantage.
  • Excellent planning and organisational skills

Demand for this role will undoubtedly be high and interviews will be arranged very soon. If you have experience as a Customer Service Representative and you want to be considered, please apply today. If you have any questions about the role, please contact Justin Wainwright at Jonathan Lee Recruitment on 01268 889267.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.