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Customer Liaison Manager

  • Location: Portsmouth
  • Salary: £24k - 26k per year per annum
  • Job Type:Permanent

Posted 13 days ago

  • Sector: Composites
  • Function: Account management
  • Contact: Andy Leake
  • Contact Email: andy.leake@jonlee.co.uk
  • Contact Phone: 01384 446104
  • Duration: Permanent
  • Start Date: ASAP
  • Expiry Date: 15 July 2022
  • Job Ref: 61965

Customer Liaison Manager Our ref: 61965

Are you a customer centric individual who enjoys relationship building and taking responsibility of delivering exceptional service and support? Then my client, predominantly automotive facing, is looking for you. Being the single point of contact for allocated customers you will be the link with internal departments. Based in Portsmouth, a salary up-to £26k is offered.

Things you will get to do:

  • Ensure MRP system is loaded with correct customer requirement.
  • Liaise daily with all parties on variation to requirement or delivery schedule.
  • Effectively communicate with the various production managers and area planners to gather data on production status for feedback to the customer.
  • Be the single point of contact for customer/production communications.
  • Proactively provide support / recovery plans as required.
  • To assist in loading production scheduled orders into the MRP system as required.

My client is leading player, based in Portsmouth, in composites and carbon fibre tooling manufacture and design. Sectors serviced include automotive, aerospace, space, renewables, motorsport and marine.

Skills and Experience that may reflect positively in your application:

  • Knowledge of the Microsoft suite of office applications.
  • Be experienced in the daily use of MRP systems and the ability to interpret data to produce status reports.
  • Strong Numeracy and Literacy required.
  • Understand concepts of stock management, goods in processes and warehousing.
  • Understand concepts of quality control.
  • Strong proven customer service skills are essential.
  • GCSE's - Grades A-C in at least 5 subjects including English and Maths.

If you have the skills above and passion for customer service, then please apply. Questions? Contact Andy Leake. (andy.leake@jonlee.co.uk)

 

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.