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CRM Specialist

  • Location

    Brentwood, Essex

  • Sector:

    Automotive

  • Job disciplines:

    Contract

  • Salary:

    £0.00 - £41.21 per hour

  • Contact:

    Tina Field

  • Contact email:

    tina.field@jonlee.co.uk

  • Salary high:

    41

  • Salary low:

    0

  • Job ref:

    BBBH50357

  • Published:

    5 months ago

  • Expiry date:

    2019-01-28

  • Startdate:

    asap

  • Consultant:

    #

CRM Specialist - 52447
£41.21 Ltd Co
Brentwood
Automotive

A CRM Specialist is required with strong communication skills and experience of the automotive industry.

This company based in Brentwood requires a CRM Specialist with reporting and validation experience for a new contract role. As a CRM Specialist you will be required to:

  • Support the delivery of LEAP
  • Deliver lessons learned from pilot market rollout (France) to ensure flawless launch to other markets
  • Deliver training to new markets prior to launch
  • Provide post launch support to new markets
  • Support implementation of roadmap items
  • Lead Management Service Desk coordination
  • Attend NSC weekly meetings to discuss performance with the Service Desk
  • Support discussions whereby local DSPs need to address issues
  • LM Performance reporting
  • Support LDS interface testing in conjunction with AD
  • Provide feedback and enhancement information to pilot dealers
  • Liaise with local market IT to resolve issues
  • Current specification interpretation and future upgrade requirement
  • Consider LEAP roadmap requirements for DMS synchronisation (specification change and comms to NSCs / DMS)
  • Supports DSWG and EFDC-IT input relating to DMS / lead delivery and opened performance (and attends meeting where appropriate)
  • DCJ Reporting
  • Download of CuPID Extract file data for GTB
  • Report development and editing with GTB
  • Report interpretation and validation

This is an excellent opportunity for anyone with experience working within customer relations to develop your career. In return for your experience, this Brentwood based automotive company will offer you:

  • £41.21 Ltd Co

If you have any questions about the CRM Specialist role or would like to apply, please contact Tina Field at Jonathan Lee Recruitment on 01268 889262
Unfortunately candidates requiring visa sponsorship CANNOT be considered for this role. To apply you MUST have either an EU/UK passport or a Visa that does not require sponsorship

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