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Control Room Operator (Night or Days)

  • Location

    Bristol

  • Sector:

    General engineering & manufacturing

  • Job type:

    Permanent

  • Salary:

    £21,243 - 22,383 per year

  • Contact:

    Melissa Self

  • Contact email:

    melissa.self@jonlee.co.uk

  • Contact phone:

    07398 036503

  • Job ref:

    57891

Control Room Operator (Nights or Days)

Competitive Salary plus 22 days holidays and Bank Holidays

Yates

CCTV Monitoring and Alarm Receiving

Control Room Operator we are looking for people that are good problem solvers, with a keen eye for detail, have a professional telephone manner, wanting to provide the highest standard of customer service possible. Candidates with experience in CCTV Monitoring or Alarm receiving Centres will be well received.

Due to increased workloads this client, a UK market leader that specialises in CCTV monitoring and Alarm receiving based in Yates, requires a Control Room Operator to work either days or nights. SIA License (Advantageous but training provided for the right candidates) but if you have good service, people related experience we would like to talk to you.

As a Control Room Operator you will be required to:

- Carrying out duties relating to monitoring CCTV & Alarm systems

- Dispatching appropriate emergency services and/or keyholders

- Fielding inbound telephone & email enquiries

- Responding & directing Message Handling calls on behalf of our partners

- Booking emergency engineers & logging information across multiple software platforms

- Assisting with False Alarm Management

- Commissioning new sites

- Working on a 12hr, 4 on and 4 off rolling shift pattern

The Control Room Operator should have the following skills or experience:

- A focus on delivering good customer service is essential

- Excellent written communication skills

- Great telephone manner

- Competent IT/Computer skills

This is an excellent opportunity for anyone with experience as a Control Room Operator in CCTV Monitoring or Alarm receiving to develop your career. In return for your experience, this Yates based company will offer you:

£21,243 per annum for days or £22,383 per annum for nights

22 days holiday, plus bank holidays and your birthday day off

Demand for this role will undoubtedly be high and interviews will be arranged very soon. If you have experience as a Control Room Operator within the specific areas and you want to be considered, please apply today. If you have any questions about the Control Room Operator role, please contact Melissa Self at Jonathan Lee Recruitment on 07398036503

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

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