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Contracts Administrator

  • Location

    Ringwood

  • Sector:

    General engineering & manufacturing

  • Job type:

    Permanent

  • Salary:

    £20k per year

  • Contact:

    Adam Woollams

  • Contact email:

    Adam.woollams@jonlee.co.uk

  • Contact phone:

    01384 446145

  • Salary high:

    20000

  • Salary low:

    20000

  • Job ref:

    57824

  • Published:

    4 months ago

  • Expiry date:

    2021-06-20

  • Consultant:

    #

We are recruiting for a Contracts Administrator for our national service client, reporting to the Service Desk Supervisor.

 

Responsibilities

  • To be the first point of contact for customer service calls
  • Log and process service requests received by telephone or email
  • Regularly update job status on internal / external computer systems
  • Efficiently deal with internal departments / customer and contractor queries
  • To assign completed jobs to 'Completed' status on the computer system
  • Update customers web-site systems with job status / estimated time of arrivals for contractors / contractors return to fit parts if required
  • Produce daily reports on customer job status's for both internal / external distribution
  • Assist schedulers in organising relevant permits e.g. Hot Works / Shopping Centre Access
  • Support in preparation of maintenance schedules and ensuring works booked in
  • Collate / upload relevant PPM paperwork for customer submission
  • Assist in processing engineers worksheets onto the accounts system for back-costing/invoicing of service contracts
  • To maintain an effective manual filing system

 

Experience and Key Skills

  • Good organisational skills
  • High level of IT skills, excel & word, outlook, email
  • Good understanding of SAP knowledge
  • Accuracy and attention to detail
  • Experience of data inputting
  • Ability to work under pressure

 

Hours:

It is Monday to Friday 2 shift patterns 7:30am - 4:30pm or 8:30am - 5:30pm

Typically 1 Saturday in 4 (paid as overtime)

Bank holidays on a rota basis

 

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

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