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Automotive Programme Planner - 37907

  • Location: Coventry
  • Salary: £42.91 - 42.91 per hour per hour
  • Job Type:Contract

Posted about 1 month ago

Software Over the Air (SOTA) Programme Planner – 37907

Pay Rate: up to £42.91/hr Ltd – Inside IR35

Division: Project Management/Customer Service

Contract Position based at: Whitley

Position Description:

Software Over The Air (SOTA) is at the forefront of automotive technology and is a core supporting pillar of our client’s strategy for reimagining modern luxury. This is an exciting opportunity to join the Customer Service Quality (CSQ) team, part of Global Customer Services (GCS).

As the voice of the customer and exhibiting strong Customer First principles, you will be responsible for planning, coordinating and deploying SOTA software releases (campaigns) directly to customer vehicles around the world.

Main Duties

  • Plan and deliver SOTA campaign activities and ensure rapid preparation of campaign summary documents in readiness for review in SOTA Customer Satisfaction Review Group (CSRG) and SOTA planning forums.
  • Track and minute tasks during SOTA CSRG and communicate the outcomes effectively.
  • Liaise with relevant stakeholders on dependencies for software releases to deliver timely yet robust SOTA campaign deployments.
  • Develop high-level timing plans for communication to internal stakeholders and markets, as well as keeping the SOTA cycle plan up to date.
  • Ensure clear communication of impending campaigns with service stakeholder groups, such as markets, retailers, RSA, CRCs, etc, while tailoring the information to suit the varied audiences.
  • Integrate with markets to ensure sound planning and launch of SOTA campaigns; also understand and appreciate the legal requirements and legislation within markets to effectively launch and deliver SOTA campaigns.
  • Monitor SOTA campaign completion rates.
  • Maintain reports against relevant KPI targets.
  • China regulatory body submission for each new campaign.

Essential Skills, Knowledge and Experience:

  • Demonstrable project management experience
  • Inquisitive and knowledgeable about future automotive technologies
  • High levels of PC literacy MS Office / Teams
  • Automotive industry, commercial and technical experience required.

Experience Preferred:

  • Experience of applying Six Sigma methodologies
  • Experience within an Agile team

Personal Profile

  • An individual with a customer first mind-set who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable.
  • An individual, who works independently, is results driven, demonstrating tenacity, drive and perseverance with the ability to deliver tactical and strategic decisions in a complex, highly demanding environment.
  • A resilient and enthusiastic individual who responds constructively to new ideas and inputs
  • A good communicator with the ability to communicate complex ideas
  • An effective team player, actively develops and supports team members
  • An optimistic individual with the ability to challenge existing process whilst building credibility and trust through experience and personal style

Additional Information

** THIS POSITION IS CONFIRMED INSIDE IR35 **

To apply for this role please send your CV to ellie.ebbage@jonlee.co.uk.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Contracts are those of an Employment Business.