IT Support Specialist


£30k - 35k per year


Sector: Manufacturing
Function: IT
Contact: Ben Hughes
Phone: 01952 987035
Job Ref: 67391

Job details

Jonathan Lee Recruitment are working with a growing Engineering organisation looking to strengthen our IT team with the recruitment of an Group IT Support Technician. The Role To support the small IT team in providing primarily support and some project resource. This is an onsite role based at their site in Hixon, Staffordshire. The working hours are 8 - 4.30 with an early afternoon finish on a Friday.

As Group IT Support Technician, you will be in a multi disciplined role supporting IT network, servers, client devices and security systems, including investigating, diagnosing and resolving network, server, client devices and software problems, collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions. The Key Accountabilities are:

  • Installing, configuring and maintaining software and hardware components of computer and network systems - Diagnosing and troubleshooting software and hardware issues
  • Repairing and replacing damaged computer and network components
  • Installing, configuring and maintaining Servers
  • Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software
  • Supporting people whenever they encounter challenges with computers and network devices
  • Maintaining and updating technical documentation regularly
  • Testing new hardware and software before full-scale installation
  • To undertake project work as assigned by the Group IT Manager
  • Liaise with 3rd party support


To apply for the IT Support Specialist role we are looking for applicants to have the below background.

- Exceptional communication skills

- Attention to detail

- Ability to work alone and as part of a team

- Experience in Active Directory and Server configuration

- Experience is Firewall configuration Personal qualities

- Professional manner

- Friendly and polite manner

- Good do attitude to work


Desired qualifications: Degree in Information Technology/Computer Science/Systems Administration or similar is desired but not essential.

What we can offer

- Competitive salary dependent on experience

- Early Finish Fridays

- Up to 25 days holiday plus bank holidays

- Company bonus scheme

- Free onsite parking

- Access to the Employee Assistance Programme

- Learning and development opportunities

- Long service awards

- Cash Health Plan

- Christmas shutdown




In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included


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Ben Hughes

Associate Director – Energy

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