New

IT Support Specialist

Flemish Brabant

€41k - 62k per year + white collar, car, daily allowance

Permanent

Sector: Manufacturing
Function: IT
Contact: Ben Hughes
Email: ben.hughes@jonlee.co.uk
Phone: 01952 987035
Duration:
Permanent
Job Ref: 67047

Job details

Do you have 2nd-line IT support experience, and are you seeking a new job in the Kruisem area of Belgium? Jonathan Lee Recruitment is helping a developer and manufacturer of lighting and control systems find an IT Support Specialist, and the full-time role comes with a monthly salary of £62k and excellent benefits.

As a IT Support Specialist, you will  work as part of a global IT function reporting into the Infrastructure manager. The role is directly supporting employees on all technologies in use and supported by the IT department. You will also follow specified procedures on the use of these systems and monitor the Helpdesk ticket queue and fulfill requests promptly with a good level of customer service.

The key duties and responsibilities of the role are:

  • Provide direct support to the organisation employees on all technologies in use and supported by the Information Technology department. Candidate must always maintain a professional and helpful demeanor with customers.
  • Use systems designated by department management to track user requests for assistance. Follow specified procedures on the use of said system. Monitor the Helpdesk Ticket queue and fulfill requests in a timely and courteous manner.
  • Coordinate with vendors as appropriate on the resolution of problems. Maintain contact log of vendor contracts in accordance with specified procedures.
  • Follow specified procedures on the use of said system
  • Monitor the Helpdesk ticket queue and fulfill requests in a timely and courteous manner
  • Maintain contact log of vendor contracts in accordance with specified procedures.

To apply for this IT Support Specialist role, your soft skills, expertise and experience should include:

  • Demonstrated experience with Active Directory, DNS, and DHCP
  • Experience with networks (LAN, WAN) and patch management
  • Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery
  • Experience working with Avaya or similar IP based phone systems.
  • Experience with helpdesk tools and ticket routing
  • Experience supporting enterprise resource planning systems (SAP, Oracle, Sage, or MS Dynamics)
  • Associate degree in computer information technology/management or equivalent work experience.

In return for your passion, collaborative approach and commitment, you'll receive a monthly salary of upto 3000 EUR + car or upto 4500 EUR plus white collar benefits and 1.50 day allowance, joining a friendly and inclusive culture.

Please reach out to our team today to apply for this full-time IT Support Specialist position in Kruisem. We'd love to help you get your next role and enable you to fulfil your professional ambitions.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

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In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

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Ben Hughes

Associate Director – Energy

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