Client Experience Advisor - 39236 - £23.63/hr Umbrella
Do you have Customer Service experience, and are you seeking a new job in Warwick? Jonathan Lee Recruitment is working with a collaborative company to recruit a contract Client Experience Advisor for their welcoming and inclusive team, and the role comes with an umbrella contract rate of £23.63/hr (inside IR35).
As a Client Experience Advisor, you'll be a knowledgeable expert in the company's brands to achieve a 'right first time' response and the highest level of customer service. The Advisor responds to client enquiries and complaints on an exciting vehicle lineup and product. You'll be part of a large team, working in a bust and energetic environment whilst managing inbound and proactive contacts to and from customers, retailers, and third parties daily.
If you were already in this Client Experience Advisor role, here are some areas you might have been working in this week:
- Managing customer and retailer inbound and proactive outbound contacts via telephone, e-mail, social and digital platforms
- Being an expert in the company's brands and products
- Identifying prospective customers and generating leads to the Retailer network
- Verifying all contacts and updating the SV-CRM system to ensure complete Data Protection compliance
- Acting as a role model for company values, Customer First Principles, and Behaviours
The ideal candidate for this Client Experience Advisor position will have Customer Service experience and excellent stakeholder negotiation skills. You will also require:
- Computer literacy
- Numerate with excellent attention to detail and the ability to outline information in a straightforward manner
- Ability to understand, interpret and action improvements
- Excellent decision-making and problem-solving skills
If this contract Client Experience Advisor job in Warwick motivates and inspires you, please apply with Jonathan Lee Recruitment today. We'd love to help you get your next role.
Unfortunately we are unable to progress candidates who require sponsorship.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included