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Basildon
£30.18 - 39.55 per hour
Contract
Hybrid
Payroll Business/Systems Analyst
Reference: 56551
Umbrella Rate: £30.18/hr, increasing to £39.55/hr after 12 weeks (Inside IR35)
Are you a Business or Systems Analyst with experience within payroll, HR or a related HR/IT systems environment? Begin your next step in a role that combines real-world BAU support with exciting transformation work. As a Business / Systems Analyst, you’ll help keep critical payroll systems running reliably across multiple countries, while contributing to improvements and programmes that genuinely move the needle. If you enjoy structured problem-solving, stakeholder collaboration and clear documentation, this Systems Analyst role is designed for you.
What You Will Do:
● Support business-as-usual payroll IT activities, ensuring smooth day-to-day operations.
● Gather, document and clarify requirements across stakeholders and technical audiences.
● Assist with structured testing, including UAT support and coordination of testing activities.
● Contribute to future programmes, particularly within the UK, while balancing competing priorities.
● Help interpret system architecture concepts and release processes to support delivery with confidence.
● Work effectively across multiple countries and teams to maintain momentum on key initiatives.
What You Will Bring:
● Proven Business / Systems Analyst experience, ideally within payroll, HR or an HR/IT systems environment.
● Strong requirements gathering, stakeholder management and documentation skills.
● Experience supporting UAT and structured testing processes.
● Excellent written and verbal communication skills, including translating business needs for technical teams (and the other way around).
● A basic technical understanding of system architecture diagrams, environments (such as dev, test, UAT and production) and release concepts is beneficial.
This Business Systems Analyst position supports the company’s goal of delivering dependable payroll operations and continuous improvement across Spain, Belgium and the UK. It sits within the Information Technology industry, where accurate processes, clear communication and reliable delivery are essential. Your work will help ensure payroll systems are fit for purpose today, while enabling transformation initiatives for tomorrow.
Location:
Based in Dunton, Basildon, with a minimum of 4 days per week on site.
Interested?
Bring your Business/Systems Analyst strengths to this dynamic payroll IT team and apply now to start a conversation about your fit and availability.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
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Manchester
£35k - 40k per year + bonus + car allowance
Permanent
Remote
Veterinary Customer Support and Onboarding Executive
£35,000 to £40,000 Basic Salary + up to £15k bonus + car allowance
Two Positions Available
We are currently recruiting for two Veterinary Customer Support and Onboarding Executives.
Position One
- Covering North England and Scotland
Position Two
- Covering South England and Wales
Please state on your application which region you would prefer to cover.
Are you looking for a new challenge?
This is an exciting opportunity for someone with previous veterinary practice experience who is looking to move into the veterinary technology sector.
Whether you have worked as a:
- Registered Veterinary Nurse
- Student Veterinary Nurse
- Veterinary Receptionist
- Veterinary Care Assistant
- Practice Manager
- Animal Care Assistant
- Veterinary Administrator
- Customer Care Advisor within a veterinary practice
We would love to hear from you.
Technology experience is desirable but not essential. We are looking for someone who enjoys learning new systems, is confident using technology and can quickly become an expert in new software.
About the Role
As an Onsite Customer Support and Onboarding Executive you will become the main point of contact for veterinary practices after they purchase the software.
You will help practices successfully implement the system, train their teams and provide ongoing customer support.
This is a remote role with extensive travel throughout your allocated region.
If you are not onsite for a full week, you will be expected to attend the office in Shropshire one day each week on either Monday or Tuesday.
Flexibility is essential as some onsite training days will be longer depending on customer requirements.
Key Responsibilities
- Deliver onsite software onboarding to veterinary practices
- Provide engaging face to face and online training sessions
- Support Veterinary Surgeons, Registered Veterinary Nurses, Receptionists and Practice Managers with the successful implementation of the software
- Provide second line customer support for more complex customer queries
- Resolve customer issues quickly and professionally
- Build strong relationships with veterinary practices
- Work closely with internal teams to ensure an outstanding customer experience
- Travel extensively throughout your region, including overnight stays when required
- Ensure customers get the very best from the software
Essential Requirements
- Previous experience working within a veterinary practice in any capacity
- You Must be happy with extensive travel
- Excellent communication and interpersonal skills
- Ability to build strong customer relationships
- Confident delivering training to individuals and groups
- Comfortable learning new technology quickly
- Able to work independently in a remote role
- Full UK driving licence
- Flexible with working hours when delivering onsite training and support
Salary and Benefits
- £35,000 to £40,000 basic salary
- £10,000 to £15,000 annual bonus
- Car allowance
- Remote working
- Comprehensive training programme
- Core hours 9am - 6pm, however flexibility is required
- Career progression opportunities
- Join a rapidly growing veterinary technology business at an exciting stage of growth
Why Apply?
- Use your veterinary knowledge in a rewarding new career
- Combine customer service with technology and training
- Work with veterinary practices across your region
- Join an ambitious and growing business where your contribution will make a real difference
- Enjoy a varied role with no two days the same
If you have veterinary practice experience, enjoy working with people and are excited by technology, training and customer support, we would love to hear from you.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
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Wolverhampton
£292.72 - 292.72 per day
Contract
Hybrid
Communications and Engagement Specialist
Reference: 37222616
Umbrella Rate: £292.72/day (Inside IR35)
6 month initial contract
Do you have a background in change communications and engagement? This is your opportunity to join a transformative project within a dynamic manufacturing environment. As a Communications and Engagement Specialist, you will play a pivotal role in shaping how change is communicated and embraced across the organisation. Step into a position that offers the chance to make a tangible difference, work on exciting transformation initiatives, and collaborate with a team of forward-thinking professionals.
What You Will Do:
• Conduct Change Impact Assessments to identify knowledge gaps and create effective plans to address them.
• Develop engaging content for various platforms, including newsletters, SharePoint sites, posters, banners, and presentations.
• Manage and release communications to users, monitoring their effectiveness and impact.
• Organise and host events such as demonstrations, show-and-tell sessions, and interactive workshops in collaboration with product specialists.
• Maintain and update change and communication materials on the SharePoint site, ensuring it serves as a central hub for information.
• Track and report business readiness progress during senior-level reviews.
What You Will Bring:
• A collaborative approach to working with stakeholders, managers, and teams to ensure successful adoption of change.
• A customer-first mindset and excellent interpersonal skills.
• Familiarity with change frameworks and the ability to apply them effectively.
• Strong communication skills, both written and verbal, with a flair for creating compelling content.
• Self-driven and proactive, with experience in managing change initiatives and understanding the next steps.
This role is crucial to ensuring that the organisation is ready for and fully engaged with its manufacturing systems transformation. By driving effective communication and engagement, you will help the company achieve its goals of seamless change adoption and sustained improvement. The position offers a unique opportunity to combine strategic thinking with hands-on execution in a fast-paced and innovative environment.
Location:
The role is based at the company’s state-of-the-art powertrain facility in Wolverhampton, providing an inspiring and collaborative workplace.
Interested?
If you are ready to make an impact and thrive in a role that values creativity, strategy, and collaboration, we want to hear from you. Apply today to become the Communications and Engagement Specialist who drives meaningful change!
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
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Telford
£25k - 26k per year
Permanent
On Site
Are you a confident Customer Service Advisor who enjoys speaking to customers, solving problems and working as part of a busy team?
We are looking for a Customer Service Advisor to join a vibrant and friendly team in Telford. This is a great opportunity for someone with previous customer service, administration, account handling or customer support experience who is looking for a role where they can develop their skills and build a long term career.
You will be responsible for handling customer queries, managing account changes, processing cancellations, keeping records up to date and making sure every customer receives a professional and efficient service.
What will you be doing?
As a Customer Service Advisor, you will be dealing with customers by telephone and email, providing support and making sure queries are resolved accurately and efficiently.
Your responsibilities will include:
- Responding to customer enquiries by telephone and email
- Providing a friendly, professional and efficient customer service
- Managing customer account changes and amendments
- Processing cancellations accurately and within required timescales
- Explaining changes and information clearly to customers
- Chasing outstanding documentation and information
- Keeping customer records and internal systems accurate and up to date
- Preparing and issuing relevant documentation and correspondence
- Working closely with colleagues to resolve customer queries
- Escalating more complex queries where appropriate
What are we looking for?
We are looking for someone with a genuine customer focused approach who enjoys helping people and takes pride in delivering a high standard of service.
You will ideally have previous experience in customer service, customer support, administration, account handling, client services or a similar role.
You will also have:
- Excellent verbal and written communication skills
- A confident and professional telephone manner
- Strong attention to detail
- Good organisational and time management skills
- Good IT, email and keyboard skills
- The ability to manage multiple tasks and prioritise your workload
- The confidence to ask questions and gather accurate information
- The ability to work accurately to deadlines
- A reliable, adaptable and positive approach
- The ability to work well as part of a busy team
Experience within a regulated, financial services or administration environment would be beneficial, but full training will be provided.
Career Development
This is more than just a Customer Service Advisor position. It is an opportunity to develop your skills and build a career within a professional account handling environment.
Once you have successfully completed your probation period, the company will pay for a professional qualification, giving you the opportunity to gain a recognised qualification and develop your career while working.
What is on offer?
- Up to £26,000 salary
- Monday to Friday, no weekends.
- Vibrant and supportive team environment
- Full training and ongoing development
- Professional qualification paid for after probation
- Excellent career progression opportunities
- Varied customer service and account handling responsibilities
- Full time, office based position in Telford
If you are an experienced Customer Service Advisor, Customer Service Administrator, Customer Support Advisor, Account Handler, Client Services Advisor or Administrator looking for a new opportunity with genuine career development, this could be the role for you.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
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Droitwich
£28k - 31k per year
Permanent
On Site
Step into a role that turns creativity into measurable impact. As a Social Media & Marketing Executive, you'll help shape a standout public image, build brand awareness across digital and print, and drive customer engagement through smart campaigns. This role offers hands-on creative freedom, variety across website and social media, and the chance to produce professional photo and video content in a fast-paced automotive and commercial vehicle environment.
What You Will Do:
- Manage and maintain the company website, ensuring vehicle stock listings and information pages stay accurate and up to date.
- Create, schedule and oversee content across social media platforms including Facebook, Instagram, LinkedIn and emerging short-form video channels.
- Develop marketing campaigns that grow brand awareness, increase customer interaction and generate high-quality leads.
- Produce high-quality photo and video content for vehicle builds, completed projects, customer handovers and company updates, including professional editing.
- Design and coordinate marketing materials such as magazine adverts, promotional graphics, exhibition displays and printed literature.
- Monitor and analyse performance, producing monthly reporting on engagement, audience growth, marketing spend and ROI.
What You Will Bring:
- Previous experience in a social media, marketing or digital content role, with a proven understanding of what drives engagement.
- Strong working knowledge of Adobe Creative Cloud, including Photoshop, Illustrator and Premiere Pro (or comparable editing tools).
- Experience managing business social media accounts across multiple platforms, with a creative and consistent brand approach.
- Confident understanding of website content management and backend systems.
- Excellent written communication skills and strong attention to detail, with the ability to manage deadlines and prioritise effectively.
In the wider marketing cycle, this Social Media & Marketing Executive role supports the company's growth by strengthening brand presence, improving customer-facing communications and helping convert visibility into enquiries. Monthly performance reporting ensures marketing decisions remain focused, and the blend of website, content and campaign work helps keep messaging professional, consistent and engaging across channels.
Interested?:
If you're ready to turn creativity into real results and take ownership of marketing across social, website, and content production, apply now for this Social Media & Marketing Executive opportunity.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
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Wrexham
£45k - 60k per year
Permanent
On Site
A rare opportunity has arisen for an experienced Export & Trade Compliance professional to take ownership of a critical compliance function within a highly regulated manufacturing environment.
This is far more than a transactional export role. The successful candidate will become a key point of contact for export controls, international trade compliance, customs activity, and controlled goods governance across the business. Working closely with operational and commercial teams, you will play a central role in ensuring shipments, documentation, processes, and compliance standards are managed accurately and effectively in line with UK export legislation and ITAR requirements.
We are looking for someone who combines strong technical compliance knowledge with a practical, solutions-focused approach, someone comfortable operating within a fast-paced environment where accuracy, accountability, and confidentiality are essential.,
This position offers genuine ownership, long-term stability, and the opportunity to join a well-established organisation that continues to invest in its people, systems, and future growth.
The Role
Working closely with Operations, Logistics, Procurement, Quality, Sales, freight forwarders, and external regulatory bodies, you will be responsible for ensuring all export and shipping activities are completed accurately, efficiently, and compliantly.
Key responsibilities will include:
- Managing and maintaining export compliance processes across international shipments
- Preparing and reviewing export documentation including commercial invoices, packing lists, export declarations, shipping documentation, and certificates of origin
- Supporting export licensing activities and maintaining associated records
- Ensuring commodity codes and customs information remain accurate and up to date
- Liaising with freight forwarders, customs brokers, and transport providers
- Conducting sanctions screening and denied party checks where required
- Supporting internal and external compliance audits
- Assisting with investigations, corrective actions, and continuous improvement activities
- Monitoring changes to export legislation and communicating updates internally
- Supporting compliance across ITAR-controlled programmes and controlled goods activities
- Maintaining compliance records in line with company and regulatory requirements
- Supporting the secure handling of controlled data, products, and documentation
About You
We are keen to speak with candidates who can demonstrate:
- Previous experience within export compliance, trade compliance, logistics, shipping, customs, or international trade
- Strong understanding of UK export regulations and customs procedures
- Experience working within a regulated manufacturing or engineering environment
- Working knowledge of ITAR and controlled goods requirements
- Experience handling export documentation and international shipments
- Strong organisational skills with excellent attention to detail
- A professional and highly confidential approach to work
- Confidence working independently and collaboratively across departments
- Good working knowledge of Microsoft Office, particularly Excel
Experience with export licensing, Incoterms, commodity codes, ERP systems, or customs software would be advantageous.
Eligibility Requirements
Due to the nature of the work involved, applicants must be eligible to work within ITAR-controlled environments.
Candidates must have the unrestricted right to work in the UK without sponsorship.
Package
- Salary up to £60,000 depending on experience
- 25 days holiday plus bank holidays
- Company pension scheme
- Death in service benefit
- Early finish every Friday
- Long-term career development within a growing and supportive business
This is an excellent opportunity to join a business with a strong reputation, and a collaborative culture, where compliance is viewed as a critical function within the wider operation.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
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Telford
£50k - 65k per year
Permanent
Hybrid
Do you enjoy turning complex customer requirements into commercially competitive service solutions? If you have experience supporting rotating equipment, pumps, motors or similar mechanical equipment within the water sector, this could be an excellent opportunity to join a market leading engineering business with a strong reputation for quality and innovation.
This is a senior position where you will take ownership of technically and commercially robust quotations for service, repairs, refurbishment, retrofit and aftermarket projects, while supporting the development of junior members of the tendering team.
The Role
You will manage the full tendering process from initial enquiry through to quotation submission and project handover, ensuring customers receive accurate, competitive and profitable proposals.
Working closely with customers, sales teams, engineering, field service and operational teams, you will develop technical solutions that meet customer requirements while supporting business growth.
This is a varied role where no two enquiries are the same, offering the opportunity to work on planned maintenance, emergency repairs, refurbishment projects and lifecycle asset management solutions across the water and wastewater industry.
What You'll Be Doing
- Managing enquiries from qualification through to quotation and contract handover
- Preparing technical and commercial proposals for repairs, refurbishment, retrofit and field service work
- Reviewing customer specifications, contracts and scopes of work
- Producing accurate cost models, pricing strategies and commercial quotations
- Working closely with engineering, workshop and field service teams to develop technical solutions
- Supporting customer meetings, site visits and technical discussions
- Identifying commercial risks and opportunities within each tender
- Promoting lifecycle management services and aftermarket opportunities
- Supporting forecasting activities and reporting on tender pipelines
- Mentoring Tendering Engineers and providing guidance on complex opportunities
- Driving continuous improvement across tendering processes and proposal quality
What We're Looking For
- Previous experience preparing technical and commercial quotations
- Strong knowledge of pumps, motors, rotating equipment or industrial mechanical equipment
- Experience with service, repair, refurbishment, retrofit or aftermarket engineering solutions
- Understanding of field service operations, maintenance activities and shutdown planning
- Ability to interpret technical drawings, specifications and customer requirements
- Strong commercial awareness with experience identifying and managing risk
- Excellent communication and stakeholder management skills
- Confident working across engineering, operations and commercial teams
- Experience within an OEM or industrial service environment would be advantageous
- MEICA knowledge would be beneficial
What's on Offer
- Salary of £50,000 to £65,000 depending on experience
- Annual bonus
- Company car
- Hybrid working
- 33 days holiday including bank holidays
- Varied and technically challenging projects
- Career development within a growing service and aftermarket business
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
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Telford
£25k - 26.5k per year
Permanent
On Site
Claims Executive
£26,000 - £30,000
Full-Time, Office Based
Are you looking for an opportunity to build a rewarding career within the insurance industry? Whether you're an experienced Claims Executive or someone with exceptional customer service skills who is eager to learn, we'd love to hear from you.
We're recruiting for a well established and growing insurance brokerage that is passionate about investing in its people. Known for its friendly culture and collaborative approach, this is a business where your personality, enthusiasm, and willingness to develop are just as important as your experience.
The Role
As a Claims Executive, you'll be the first point of contact for customers, supporting them through the claims process and ensuring they receive a professional, empathetic, and efficient service from start to finish. Working alongside an experienced team, you'll liaise with insurers, clients, and third parties while developing your knowledge and progressing your career.
Key Responsibilities
- Manage claims from initial notification through to settlement
- Build positive relationships with clients, insurers, loss adjusters, and third parties
- Keep customers informed throughout the claims journey, providing outstanding service at every stage
- Ensure claim records and documentation are accurate and up to date
- Negotiate and progress claims efficiently while maintaining compliance standards
- Work collaboratively with colleagues to deliver the best possible customer experience
About You
We're looking for someone who:
- Has previous claims handling experience or comes from a strong customer service background with a genuine interest in building a career within insurance
- Is bubbly, personable, and confident communicating with a wide range of people
- Has a positive attitude and is keen to learn and develop new skills
- Is organised, proactive, and able to manage a varied workload
- Takes pride in delivering exceptional customer service and building lasting relationships
- Works well as part of a supportive team and enjoys a collaborative environment
What's on Offer?
- Salary of £26,000 - £30,000, depending on experience
- 25 days holiday plus bank holidays
- An additional day off to celebrate your birthday
- Fully funded insurance qualifications and ongoing professional development
- Excellent company benefits package
- A welcoming and supportive team culture with genuine opportunities for career progression
If you're looking for a role where your personality is valued, your development is encouraged, and no two days are the same, this could be the perfect opportunity to take the next step in your career.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
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Cradley
£35k per year + 33 days hols, parking, pension, early fin Fridays
Permanent
On Site
Are you ready to take your career to the next level with a role that combines technical expertise, sales acumen, and the opportunity to make a real impact? This exciting opportunity as a **Technical Sales Estimator** could be your next big move. Join a forward-thinking company that values innovation, customer satisfaction, and professional growth. If you're energetic, confident, and motivated to exceed sales targets, this role is designed for you. With a supportive team, opportunities for progression, and the chance to work on meaningful projects, this is more than just a job-it's a career-defining opportunity.
What You Will Do:
- Handle customer enquiries and provide tailored quotations for key accounts and new clients.
- Develop leads and issue compliant quotations in line with safety standards.
- Build and maintain strong relationships with both new and existing customers.
- Offer technical advice on the company's product range and collaborate with the wider team for support when needed.
- Conduct occasional site visits to better understand customer needs and project requirements.
- Act as the communication link between customers, the sales team, and internal administration.
What You Will Bring:
- Proven experience in a sales estimating role, ideally within a technical or construction-related industry.
- A proactive mindset with a track record of exceeding sales targets and generating leads.
- Strong communication and interpersonal skills, with the ability to build professional relationships.
- Excellent organisational skills and the ability to manage multiple tasks effectively.
- A strong technical aptitude and familiarity with CAD software (advantageous but not essential).
- Full UK driving licence for site visits.
As a **Technical Sales Estimator**, you'll play a vital role in driving the company's success by delivering exceptional customer service and ensuring projects meet the highest standards. Your contributions will directly support the company's commitment to safety, innovation, and excellence in its industry.
Location:
This role is based in Cradley Heath, offering a convenient and accessible location for professionals in the area.
Interested?:
If you're ready to bring your energy, expertise, and ambition to this exciting role, don't wait-apply today and take the first step towards a rewarding career as a **Technical Sales Estimator**. Opportunities like this don't come around often, so seize the moment!
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
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