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Matthew Heath

Associate Director – Search and Selection
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  1. 01384 446187
  2. Matthew.Heath@jonlee.co.uk
  3. Linkedin profile
  4. @JonLee_Recruit

Throughout his career, Matthew has worked on an international basis within core engineering and manufacturing industries in a consultative, business development, sales and marketing capacity. With specific expertise from within the aerospace, aviation, defence, commercial vehicle and industrial sectors, his global experience provides him with an informed approach to both executive search and interim management activities.

Matthew is dedicated, trustworthy and offers valuable knowledge and expertise, understanding many of the issues, challenges and requirements for successful engagement and professional relationship development with both candidates and clients.

At Jonathan Lee Recruitment, we identify and provide targeted and tailored solutions for our clients by adopting a rigorous and professional process, delivering successful confidential and strategic recruitment assignments. His experience in industry means that Matthew is ideally placed to act as an ambassador for our clients and candidates, paramount to developing and maintaining professional relationships for the long term.

Sales and Account Manager - Bioprocess (UK and Europe)

Sales and Account Manager - Bioprocess (UK and Europe)   Role Objectives To sell Bioprocess products in UK and Northern Europe on behalf of our UK based Client who develops and manufactures innovative scientific instruments and software designed to optimize the efficiency, safety, and productivity of key processes in chemistry and biology applications, working with businesses and laboratories globally. This role is to ensure best fit of the product or solution to client needs. Thereby, strengthening the Company's relationships with scientists and encouraging them to view our Client as the preferred supplier of solutions for their work resulting in increased sales of products. The position of Sales and Account Manager is to develop, co-ordinate and implement targeted sales, marketing, and field activities in the territory to actively drive the business forward to exceed the budget objectives.  This role can be home based.   Key Responsibilities Develop new sales relationships as well as maximise return from key accounts. Actively, develop, organise, and run demonstrations, seminars, mini exhibitions and similar "on-site" activities at key accounts, technology symposia and congresses in the territories. Actively follow up enquiries from Customers for further information on how the products can help them in their research. Through the effective use of consultative sales & marketing techniques, actively convert leads to prospects through to purchases of products. Ensure accurate qualification of the decision makers and what the purchase processes are for each potential system sale, to be used in effectively closing sales opportunities. Gather Customer and technical information to aid the effective targeting of marketing activities and product pricing. Track, record, and document relevant information from all technical and sales enquiries from Customers and prospective Customers into the Customer database to ensure effective follow up of Customers pre & post sale. Responsible for the quality of the information in the Customer databases for the territory. Follow up on installations of products in Customers' labs to ensure high level of satisfaction. Monitor the competition and reporting important activities (products & technical developments, trends in the market, seminars, training sessions etc). Actively participate in the development of the Company sales and marketing plan. Ensure the customisation of the Company marketing activities to be effective in the territory. Efficiently plan and manage an expense cost budget. Learn and implement new marketing & sales methods of qualifying scientists' situations, identifying their problems, uncovering their needs, and suggesting effective working solutions based on Company products. Receive relevant technical training and provide technical and commercial information on new products and related applications to clients Work together with other Company personnel to ensure high quality, effective technical support to Customers and prospective Customers in the territory through thorough knowledge of Company products and effective communication of applications related to these products. Travel in UK & Northern Europe up to 80% of time.   Other Duties Participate in relevant training courses Positively contribute to the successful development of the European sales team. Provide regular activity plans. Providing regular reports on Customer calls and sales activities. Contribute to the effectiveness and positive team spirit of the sales & marketing team and the Company. Cooperate and effectively work with other staff to achieve sales and high levels of Customer satisfaction. Other duties as required.   Minimum Education and Experience BSc. degree in Biotechnology or related discipline. Knowledge of bio reactors/fermentation equipment or related bioprocess equipment as used in R&D Laboratories Technical competency to understand and clearly discuss relevant applications, to stay current in technical knowledge; to consult with Customers in a helpful, courteous, positive, and professional manner to provide best in class solutions Minimum of 2-years sales experience. Proven ability of effective written and verbal communication and listening skills. Strong interpersonal skills with an ability to effectively communicate and project themselves. Previous experience in giving oral presentations. Strong commitment to Customer service and satisfaction. Ability to effectively work on and manage many priorities at one time. Has an approachable manner that encourages interaction with others. Highly driven with a strong motivation to succeed. Clean Driving Licence valid in UK & Eire Fluency in written & spoken English   Preferable Skills and Attributes Well organised, able to devise and manage systems for handling Customers/ accounts at all levels including senior level management. Excellent troubleshooting skills Ability to be flexible in work schedule and accommodate unexpected work changes. Ability to work effectively both interdepartmentally and internationally   If you feel you have the commercial and technical awareness to support this role, then please apply directly or contact Matthew Heath (matthew.heath@jonlee.co.uk) Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

Permanent / England

Customer Account Manager - Manchester or Doncaster

Customer Account Manager – Manchester or Doncaster   Job Overview Reporting to the Freight Business Manager on behalf of our rail sector products and service Client, the Customer Account / Contracts Manager is to manage & deliver products, goods & services contracts with key customers. Ideally, you will need to understand rail customer requirements including specifications, volumes, schedules, and material requirements.  However, candidates from other manufacturing and operations environment will be considered. The role is to liaise with external and internal stakeholders, customers, and suppliers, building robust relationships to ensure effective management of service.   Responsibilities & Duties Effective communication with the customer and proactive management of any issues Build and develop understanding of rail specifications Understanding of required stocks and schedules of demand Ensuring all transactional data is collated and communicated as required Ensuring KPI’s are met Understanding and investigation of any quality and technical issues Collate and communicate of any additional costs Develop long term relationships and service offerings through opportunity-based initiatives Develop and maintain key relationships at multiple levels with the customer Lead regular contract and performance reviews with the customer to monitor service performance together with the production of KPI’s, meeting minutes and proactive management of actions Initiate and lead improvement initiatives Manage team members and develop their skills and capability To work closely with other members of the Commercial Team and support as required To monitor & delivery Monthly Sales Targets Have close liaison with operational and technical teams to: Ensure adequate availability of resource required to undertake workload Communicate and manage customer schedule changes Maintain a consistently thorough eye on the quality of work being undertaken to ensure compliance to safety applications and customer specifications Ensuring the timely availability of all required materials Ensure materials stocks are managed and audited Liaison with supply chain and expediting of deliveries Proactive management and risk management of issues (quality and delivery) Facilitation of both Incoming and outgoing logistics of the assets Ensure transactional processes are completed in a timely manner To drive the use of the company ERP system at all levels ensuring system inputs are maintained   Qualifications, Knowledge & Experience Essential: Five GCSE’s or equivalent to include Maths and English (Grade C or equivalent) Intermediate Microsoft Office skills, power point and excel As UK travel is a requirement; a full driving licence is required Ability to see, own & resolve issues through to completion Desirable Degree qualified in a relevant field Four years’ experience in similar customer facing role. Have Project Management experience - a recognised qualification would be beneficial Understanding of lean principles Personal Qualities: Open minded, strong commitment levels & resilient Critical thinking and problem-solving skills Able to work to tight deadlines Able to work individually or as part of a team Commercial awareness Planning, organisation, and decision-making skills Excellent communication both verbal and written Excellent interpersonal skills If you feel you have the skills and experience to support this role, then please apply directly. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

Permanent / England

Technical Sales Manager (Tobacco Process Automation) Home Based

Technical Sales Manager (Tobacco Process Automation) Home Based - UK or Europe In support of our UK based Client who designs, manufactures, installs, and supports effective industrial automation systems worldwide, reporting into the Head of Sales and with an open consideration to be home-based in the UK or Europe, you will be responsible for identifying and developing relationships with new prospective tobacco product customers, maximising business opportunities through the offering of innovative automation solutions using your technical knowledge and experience (own and colleagues) to provide customers with standard & optimised standard solutions. In addition, core activity will include key account management of standard product customers by pro-actively maintaining customer contact to sustain a consistent high level of customer service, whilst securing new opportunities. Key Responsibilities: To establish, grow and market the sales proposition to new tobacco product customers ensuring that customer expectations are consistently met. Maximise profit through the effective sales proposition by driving customer satisfaction through an ethos of innovation, high quality, value, and excellent customer service. To meet and exceed all individual and team sale objectives by developing concepts and solutions that match our existing and new customer requirements. Continually foster relationships to ensure that all technically and commercial solutions are achieved. Work with the customer and the business to evaluate engineering change requests, ensuring effective communications are understood by any internal and external stakeholders. Establish and maintain controls ensuring full responsibility throughout the full sales life cycle. Develop and maintain key relationships internally, specifically across the projects team to ensure that all solutions meet customer requirements. Full awareness of all associated risks ensuring that solutions are achievable both practically and within any financial and time constraints. Be able to provide and offer guidance for all technical issues to assure complete customer satisfaction through all stage of the sales process. Maintain a significant level of knowledge of general engineering, automation solutions, management of projects and customer satisfaction. Provide and agree design and specification to both internal and external stakeholders. Maintain and ensure financial controls are established in line with budgetary requirements. Maintain accurate records of all target accounts, opportunities, quotes, project etc. To keep abreast of tobacco products sector developments identifying any future opportunities or threats. Undertake additional responsibilities and tasks as required. Key Skills: Excellent communication skills with the ability to grow and establish key relationships. Able to obtain cooperation from both internal and external stakeholders. Proven track record of converting solutions opportunities into sales within tobacco products sectors Strong organisational skills, time management and presentation skills with a professional business approach. Experience of working to tight deadlines and meeting customer expectations. Ability to negotiate confidently with sound commercial skills combined with the ability to understand market pricing. Exposure in dealing with multiple customers/suppliers. Possess a great understanding of engineering principles and automation solutions. Competent (and confident) in all technical aspects of mechanical engineering (ideally gained within a similar environment). Ability to manage several projects, with the ability to meet shifting priorities. AutoCAD competent design experience. Understanding of complex technical knowledge with the ability to present data to others to gain commitment and buy in. Commercially confident in costing projects ensuring margins are maintained. Show awareness and understanding of any cultural differences when dealing with global clients. Experience of working within a multi-skilled environment (i.e., knowledge of electrical and pneumatic components). Ability to read and interpret electrical and mechanical engineering drawings. Team-player and ability to work on own initiative. Willingness to travel. Qualifications: Minimum HNC qualified in relevant electrical or mechanical engineering discipline Significant sales, project management and engineering experience If you feel you have the direct product sector awareness and technical experience, then please apply directly, or contact Matthew Heath (matthew.heath@jonlee.co.uk). This role offers a competitive salary and package.   Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

Permanent / Dewsbury

Technical Sales Manager (Beverage Products) Home Based

Technical Sales Manager (Beverage Products) In support of our UK based Client who designs, manufactures, installs, and supports effective industrial automation systems worldwide, reporting into the Head of Sales you will be responsible for the key account management of existing beverage product customers by proactively maintaining customer contact to sustain a consistent high level of customer service, whilst securing new opportunities.  This can be a home based role. You will actively grow the business identifying and developing relationships with new prospective beverage customers, maximising business opportunities through the offering of solutions provision using your technical knowledge and experience (own and colleagues) to provide customers with bespoke solutions. Key Responsibilities: To establish, grow and market the sales proposition to both existing and new beverage customers ensuring that customer expectations are consistently met. Maximise profit through the effective sales proposition by driving customer satisfaction through an ethos of innovation, high quality, value and excellent customer service. To meet and exceed all individual and team sale objectives by developing concepts and solutions that match our existing and new customer requirements. Continually foster relationships to ensure that all technically and commercial solutions are achieved. Work with the customer and the business to evaluate engineering change requests, ensuring effective communications are understood by any internal and external stakeholders. Establish and maintain controls ensuring full responsibility throughout the full sales life cycle. Develop and maintain key relationships internally, specifically across the projects team to ensure that all solutions meet customer requirements. Full awareness of all associated risks ensuring that solutions are achievable both practically and within any financial and time constraints. The Technical Sales Manager (beverage) must be able to provide and offer guidance for all technical issues to assure complete customer satisfaction through all stage of the sales process. Maintain a significant level of knowledge of general engineering, automation solutions, management of projects and customer satisfaction. Provide and agree design and specification to both internal and external stakeholders. Maintain and ensure financial controls are established in line with budgetary requirements. Maintain accurate records of all target accounts, opportunities, quotes, project etc. To keep abreast of beverage sector developments identifying any future opportunities or threats. Undertake additional responsibilities and tasks as required. Key Skills: Excellent communication skills with the ability to grow and establish key relationships. Able to obtain cooperation from both internal and external stakeholders. Proven track record of converting solutions opportunities into sales within the beverage sectors. Strong organisational skills, time management and presentation skills with a professional business approach. Experience of working to tight deadline and meeting customer expectations Ability to negotiate confidently with sound commercial skills combined with the ability to understand market pricing. Exposure in dealing with multiple customers/suppliers. Possess a great understanding of engineering principles and automation solutions. Competent (and confident) in all technical aspects of mechanical engineering (ideally gained within a similar environment). Ability to manage several projects, with the ability to meet shifting priorities. AutoCAD competent design experience. Understanding of complex technical knowledge with the ability to present data to others to gain commitment and buy in. Commercially confident in costing projects ensuring margins are maintained. Show awareness and understanding of any cultural differences when dealing with global clients. Experience of working within a multi-skilled environment (i.e. knowledge of electrical and pneumatic components). Ability to read and interpret electrical and mechanical engineering drawings. Team-player and ability to work on own initiative. Excellent attention to detail. Strong IT knowledge, proficient in Microsoft Office. Willingness to travel. Qualifications: Minimum HNC qualified in relevant electrical or mechanical engineering discipline Significant sales, project management and engineering experience UK driving license If you feel you have the direct product sector awareness and technical experience, then please apply directly, or contact Matthew Heath (matthew.heath@jonlee.co.uk). This role offers a competitive salary and package. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

Permanent / Dewsbury

Senior Product Manager

Senior Product Manager - South East   On behalf of an established medical devices Client based in the South East, we are seeking a Senior Product Manager to support ongoing market growth. The successful candidate will have a passion for delivering great products to improve peoples health & wellbeing and be driven by a desire to really make a difference. Our Client requires a Senior Product Manager with existing knowledge of the medical device industry in the UK and internationally. Pharma & consumer marketing / web-based product experience is not suitable. This role requires a strong marketing focus including brand strategy, critical thinking, tactical planning, budget management and successful goal delivery. The Senior Product Manager will have complete ownership of product performance and be responsible for driving business growth. You will need to have experience of the modern marketing function developing brand strategy & tactical planning, while showing great budget & project management and seamless execution. You will have brought significant new products to market, working closely with R&D and manufacturing, with exciting and engaging marketing campaigns in a B2B environment. Specifically, you will: Be accountable for managing your product range(s) to deliver against financial KPI's (margin growth, revenue growth, price) Be responsible for the maintenance and development of the full product life cycle - from concept to obsolescence Create and execute business development and marketing plans for the growth of the product range in all relevant markets, working closely with management & cross functional teams Develop new product opportunities through great customer insight and clear definition of the solution to meet unmet needs. This includes: Demonstrating a deep understanding of customers (drivers, pressures, decision-making processes, workflows, influencers, etc.) and the global marketplace Generation of value propositions and cost benefit analysis Development and deployment of strategy Working with the wider marketing team and marketing agencies to generate targeted content and promotion Developing and nurturing Key Opinion Leaders to support development of product specifications, prototype testing and clinical marketing insight Acting as a subject matter expert, influencing key business leaders/teams and the broader organization In addition, you will need: At least 5 years' product management experience, working across multiple business functions, in a marketing centric organisation At least 3 years' experience in the medical device industry Upstream & downstream marketing experience Digital marketing experience promoting on multiple social media platforms Demonstrated success in taking market and customer feedback & turning this into new solutions and product strategy, delivered through great project management A degree or relevant experience in a marketing discipline Experience supporting sales, business development or key account management roles The role needs a certain level of technical understanding of medical devices (electro/mechanical). You must be able and willing to travel in support of the role. Desirable: CIM qualifications or demonstration of CPD High-tech product launch experience Clinical experience Hardware and software product development Experience working with data led solutions Experience in people management and/or mentoring If you feel you have the experience and skills to support this role, then please apply directly of contact Matthew Heath (matthew.heath@jonlee.co.uk). This is a confidential vacancy. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

Permanent / South East

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