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Matthew Heath

Associate Director – Search and Selection
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  1. 01384 446187
  2. Matthew.Heath@jonlee.co.uk
  3. Linkedin profile
  4. @JonLee_Recruit

Throughout his career, Matthew has worked on an international basis within core engineering and manufacturing industries in a consultative, business development, sales and marketing capacity. With specific expertise from within the aerospace, aviation, defence, commercial vehicle and industrial sectors, his global experience provides him with an informed approach to both executive search and interim management activities.

Matthew is dedicated, trustworthy and offers valuable knowledge and expertise, understanding many of the issues, challenges and requirements for successful engagement and professional relationship development with both candidates and clients.

At Jonathan Lee Recruitment, we identify and provide targeted and tailored solutions for our clients by adopting a rigorous and professional process, delivering successful confidential and strategic recruitment assignments. His experience in industry means that Matthew is ideally placed to act as an ambassador for our clients and candidates, paramount to developing and maintaining professional relationships for the long term.

Internal Sales Manager - Scientific Instruments

Internal Sales Manager - Scientific Instruments In support of our UK based Client who develops and manufactures innovative scientific instruments and software designed to optimize the efficiency, safety, and productivity of key processes in chemistry and biology applications, working with businesses and laboratories globally, the Internal Sales Manager will be primarily building on their sales expansion in Europe for their entire portfolio of products and services and being part of a team that helps to deliver the global strategic growth plan. This is an opportunity to join a globally expanding team, with the career progression opportunities that this provides. As an Inside Sales Manager the principal objectives are to support the Field Sales Team in lead qualification, lead generation and grow all after-sales products & services of the assigned customer portfolio to positive EBITDA through creating and maintaining long term customer relationships/satisfaction. It is expected that the European Inside Sales team will grow so this role will be an exciting opportunity for an ambitious individual with leadership. Key Responsibilities Grow assigned customer portfolio to achieve and exceed annual pricing, order and revenue targets in designated product and/or services categories through outbound and inbound call activities, meeting call volume targets as well. Implement and achieve aggressive, proactive call schedules to increase sales growth and productivity by performing the following duties: Support European Field Sales Team through direct lead generation activities and the qualification of marketing qualified leads to sales qualified lead status. Prioritize selling time to build and maintain a balanced funnel of sales prospects to generate after sales revenue. Develop and maintain consultative sales relationships with all key-buying influences in each customer account by using installed base information, sales and service reports/databases, new leads and cold-calling efforts Maintain complete knowledge of each customer's history, contacts and current and long-term purchase plans for designated products. Track call outcomes and opportunities through the CRM/ERP Support and partner with customer service, field sales and service personnel in their efforts to sell strategic offerings and maximize account penetration by identifying sales prospects, developing targeted account strategies, providing account/product information, participating in internal/customer meetings, developing proposals and providing account follow up. Prepare quotations for service contracts, system upgrades and product trainings. Maintain thorough current and competitive product knowledge and clear understanding of market dynamics to offer creative solutions to customers and territory and prepare/execute territory strategies and action plans. Understand basic after-sales business, functions, features and benefits with the ability to communicate them to customers. Analyse service sales statistics and implement a plan if targets are not met after discussion with direct line manager. To include presenting selected service products to customers. Drive targeted after-sales marketing campaigns and follow up on Telemarketing. Provide accurate information for service sub territory budgets. Develops and maintains relationships with client purchasing contacts. Update on prospects status evolution as well as on competition and customer perception of the company. Provide a communication link between the customer and the company to help ensure that effective service is provided to the customer. Promote customer satisfaction working with install and support organizations by providing product and application information, answering enquiries, investigating complaints and taking appropriate action to resolve customer related sales issues. Record customer feedback and complaint information through the proper quality processes and channels Additional Responsibilities: Feedback through proper channels on product development issues arising from product problems identified through sales calls with customers. At times, travel through assigned territory to call on regular and prospective time & material customers to solicit service orders or talks with customers by phone. Work effectively with cross functional departments. Participate in relevant training courses. Positively contribute to the successful development of the European sales team and provide regular activity plans and regular contact and sales reports Cooperate and effectively work with other staff to achieve sales and high levels of customer satisfaction. Minimum Education and Experience Degree level or equivalent education in Science. Chemistry, Chemical Engineering, Biotechnology or related subjects ideal. Technical competency to understand relevant applications, to stay current in technical knowledge; to consult with customers in a helpful, courteous, positive and professional manner to provide best in class solutions. Strong interpersonal skills with an ability to effectively communicate and project themselves. Strong commitment to customer service and satisfaction. Ability to effectively work on and manage many priorities at one time. Highly driven with a strong motivation to succeed. Clean Driving Licence and has fluency in written & spoken English. You should be well organised, able to devise and manage systems for handling. customers/accounts at all levels including senior level management. Having excellent troubleshooting skills, you should be flexible in work schedule and accommodate unexpected work changes, working effectively both interdepartmentally and internationally. Training will be provided on the product lines, services and systems. If you feel you have the experience, commercial and technical awareness and support this role, then please apply directly or contact Matthew Heath (matthew.heath@jonlee.co.uk ) Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

Permanent / Borehamwood

Senior Sales Executive - Automotive Packaging

Sales Executive / Sales Manager - Automotive Competitive Salary + car, bonus & benefits Packaging Solutions - UK based   My Client supplies premium thermoformed packaging solutions to a wide range of customers and markets including automotive, FMCG brands, retail packaging, consumer, commercial and industrial. Being a business centred around innovation, excellence, and New Product Development, they will design and manufacture bespoke packaging to meet their Client's needs. Within one of their markets, Automotive, they supply bespoke packaging for a range of supply chain and OE companies in support of component and systems protection. What makes this business unique is that most products contain recycled material (rPET) not only demonstrates sustainability but also focuses on the protection of environmental factors too. The new Senior Sales Executive/Manager will be tasked with winning and developing new business with a sound focus on innovation, solutions, and relationship management. Your duties & responsibilities will include the following: To be targeted at securing contracts of multi-year duration for current or future automotive systems and/or component supply Understand and follow process surrounding Service Level Agreements You will be tasked with identifying new prospects and monitoring performance using CRM system Delivering completion of monthly sales and gross profits targets Developing long term relationships with newly gained customers Provide technical advice and guidance on the best production technologies for the customer You will assist the Sales Director in the preparation of Sales Budgets A key characteristic of this role is that the successful candidate targets relevant contacts at retailers including C-Suite and senior management as the access point into new accounts We are looking for the following: A motivated and solution driven Senior Sales Executive/Manager with experience in the automotive packaging arena A successful Senior Sales Executive/Manager looking for a new challenge An excellent communicator and relationship builder The self-discipline to manage workload autonomously, working between home and office when required Experience or contacts within the sectors being targeted would be highly advantageous Strong commercial acumen and an eye for innovation If you feel you have the skills and experience required to support this role, then please apply directly or contact Matthew Heath (matthew.heath@jonlee.co.uk). Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

Permanent / Huntingdon

Lead Compliance Specialist - Medical Devices - South England

Lead Compliance Specialist - Medical Devices Competitive Salary Base - South England   Our Client is a global technology enterprise, providing new inventions that defy convention and simply work better. Based on their growth in new technologies including medical devices, they are seeking a senior level Lead Compliance Specialist to ensure that our Clients' 'Compliance & Approvals' (C&A) team ensures that all their current and future products meet the legal requirements for all countries of sale, gaining the necessary approvals or registrations in the appropriate time frame. The regulatory Intelligence sub-team is further responsible for Identifying, keeping up to date with and communicating the regulatory, compliance & approvals route to Market for all projects while assessing any associated risks.   Accountabilities and Summaries: We are seeking an experienced lead regulatory specialist in order to support our Clients' continued innovation in exciting new categories. The successful candidate will have knowledge and experience of leading compliance activities of medical and personal care devices including the use of the IEC 60601 family of standards. The lead regulatory specialist will be responsible for identifying the global regulatory requirements that our Clients' products shall comply with and shall advise on the implementation for all products, with an emphasis on new categories. The lead regulatory specialist will have an understanding of global regulatory and standards structures, maintaining knowledge of any relevant updates or changes and may represent our Clients' interests internationally when required. It is the responsibility of our lead regulatory specialists to mentor junior members of the team and to be a resource in their field of excellence for the global C&A team, ensuring that knowledge is captured and communicated in an appropriate manner. To compile the global compliance strategy and relevant requirements for any Client product with a focus on new categories. Ensure all compliance risks are identified and effectively communicated to the relevant teams. Give specific design guidance to designers based on requirements from the relevant standards or legislation. Liaise with Client markets around the world to manage specific product approvals when required. Mentor junior members of the regulatory intelligence team. May represent our Client in relevant standards committees or to regulatory bodies. Ensure knowledge is captured and communicated effectively and in a timely manner.   Skills Degree or equivalent in a relevant technical subject. Good communication skills both oral and written to all levels of the business. Able to present complex subjects simply and clearly to the target audience. Experience with global medical and personal care legislation is required with experience of using the IEC 60601 family of standards Passion and agility to work in a diverse and agile environment   Benefits Overview Competitive and executive salary level. Exposure to a broad and diverse range of our Clients' activities from research through to manufacturing and global sales for Client projects Career development and growth in a global team Discounts on inhouse machines Subsidized café and restaurants Free on-site parking Sport centre Life assurance Performance related bonus Pension scheme 27 days holiday plus eight statutory bank holidays If you feel you have the experience and interest to work within this organisation which is focused on product innovation, then please apply directly or contact Matthew Heath (matthew.heath@jonlee.co.uk) Future communication and discussions maybe subject to NDA in advance. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

Permanent / Malmesbury

Systems & Process Manager - UK and Europe

Systems & Process Manager - UK & Europe In support of our global manufacturing Group within the automotive sector, the role of Systems & Process Manager is to lead the documenting, evaluation and improvement of the European Business Units (EBU) processes and internal/external systems to support overall improvement in effectiveness. Operating from the East Midlands site, but spending time closely working with the German/Polish sites, the Systems & Process Manager will require the management of the systems/process team to effectively utilise their skills and knowledge, ensuring their development and succession. You will need to closely and in detail, manage and analyse the monthly demand plan process for the EBU's at both a detail and aggregated level. Principal Accountabilities: Lead the development of EBU processes:   Through a structured programme of documentation (using the existing Integrated Quality Management System) ensure the EBU has a clear and accurate record of current processes. Create and execute a continuous programme of review and improvement, engaging and educating the relevant EBU colleagues to ensure changes are understood and correctly implemented. Lead the awareness and use of improvement tools and techniques throughout EBU (e.g., APS, six sigma) Lead the development of systems used by EBU:   Identify the areas for improvements in EBU systems and prepare a mid-term roadmap for the prioritisation (cost vs benefit) and execution of system developments. Review both internally and externally developed solutions. Ensure participation or delegation to team members for cross-BU projects As part of system development to ensure appropriate and robust business cases are prepared and communicated:   Ensure they are critically evaluated post-implementation to demonstrate variance to plan and actual ROI. Manage the development of the unconstrained demand planning process:   To collect the accurate SKU level quantity, sales and profit data which will be used for the forecasting, supply chain and budget processes. Ensure the evolution of the data is understood via commentary and analysis of variances to plan. Effectively lead and manage a team of specialists in the Systems/Process area:   Provide support, challenge and development to the team, ensuring the internal company review cycle is followed and succession planning is effectively managed. Skills, Knowledge and Experience: Educated to degree level ideally in Business Administration and / or Supply Chain, you should be/have: An ability to understand complex business processes and needs A strong analytical and statistical skills with a clear understanding of process improvement methods Detail oriented, resourceful and have excellent follow up and planning skills Communication & presentation skills, which can be utilized across all areas & levels of the business Strong skills in Microsoft Products and ERP Systems, particularly Excel Good relationship building and influencing skills IT and data proficient, with a wide understanding of relevant software solutions 3-4 years of relevant experience in Supply Chain, Quality or related activities >5 years' experience in managing teams Demonstrable experience in the application of continuous improvement techniques in a manufacturing environment Able to travel and work abroad as required. This is a complex and analytical role where suitable candidates should have a manufacturing environment awareness with clear understanding of 'business' from promotion to cash collection. You will be seeking improvement opportunities, each with clearly defined goals and measure. This role will be measured on achievement versus identified and agreed improvements. Success will lead to creation and delivery against a Systems roadmap. To support this role, you must be able to demonstrate that you can lead from the front, to lead process improvements but to also lead by example. They will critically evaluate the status quo and be a real driver of change. Extremely strong presentation and communication skills are required for this position to convince and take both your team (x4) and colleagues in an exciting new direction. Should you feel you have a highly analytical approach and be experienced in mapping and process alignment activity as well as working across sites, then please apply or contact Matthew Heath (matthew.heath@jonlee.co.uk). Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

Permanent / Newark-on-Trent

Sales and Business Development Executive (Helicopter)

Sales and Business Development Executive - Helicopter Devon   We are seeking a Sales and Business Development Executive to be based in Devon (UK), reporting to the General Manager, who will lead the UK-based Sales team to develop business both in the UK and globally for a range of helicopter rotor track and balance and vibration analysis systems. As an experienced sales professional with a proven pedigree in the aerospace industry and following a period of significant investment in product development, the Sales and Business Development Executive will be well positioned to lead the commercial exploitation of a class-leading product offering into both the military and civil rotary-wing aerospace sectors. With frequent travel in the UK and internationally, the role has the following key responsibilities: Direct responsibility for sales performance of our Clients’ products in the UK market – maximizing sales revenues from existing and new customer accounts Direct responsibility for relationship development with rotary-wing OEMs, both in the UK and Overseas Direct responsibility for developing our Clients’ position in the civil rotary-wing environment, particularly into civil MROs, extending our Clients’ historic market reach beyond military end-user operators Direct responsibility for Key Account Management with UK MOD with respect to long-standing availability contracts for in-service equipment Direct responsibility for Key Account Management of overseas distributors and partners Direct responsibility for International Business Development in defined territories and markets Direct responsibility for the identification of new business opportunities and applications for the business’ aerospace vibration monitoring technologies Direct responsibility in the formation of bids and proposal for new business Participation in product development roadmap definition with other group Sales Managers (Germany/Italy/France/US) and Engineering Product Managers Co-ordination and planning, with other group Sales Managers, of Marketing Communication, including relevant tradeshows and web based activities Essential experience should include: Demonstrable ability to define and deliver an annual sales plan, meeting fiscal sales targets Demonstrable ability to define internal business plans to justify product development activities, ensuring product competitiveness objectives are met with appropriate ROI Demonstrable ability to effectively manage multiple customer accounts effectively with little direction, while remaining focused upon closure of opportunities Proven relationship development within the aerospace sector – addressing the needs of both military and civil OEMs, MROs, and Operators Proven leadership experience in forming and refining product development agendas, taking inputs from multiple stakeholders and balancing functional user requirements with business investment metrics Proven ability to develop and execute a sales and marketing plan and build an effective customer value proposition, including segmentation analysis, stakeholder analysis, critical success factors, value mapping, competitor analysis etc. Ability to learn quickly and to be comfortable to deliver effective and compelling product demonstrations, including in environments where English is not the first language Excellent verbal and written communication skills with an ability to communicate effectively with individuals at all levels both inside and outside of the organisation Desirable: Direct experience of helicopter Rotor Track and Balance (RT&B) operations Direct experience in operating / managing helicopter Health and Usage Monitoring Systems (HUMS) or Vibration Health Management (VHM) systems Firm understanding of aerospace compliance processes EASA pt. 21J/G, EASA pt.145 Suitable candidates must be eligible for UK security clearances. Should you be interested and have the technical, commercial and sector awareness then please apply directly or contact Matthew Heath (matthew.heath@jonlee.co.uk). Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

Permanent / Great Torrington

Sales Account Manager - UK and Ireland - Chemical Automation

Sales Account Manager - UK and Ireland - Chemical Automation and Safety Products Role Objectives To build a strong home market for chemical automation and safety products in the UK and Ireland on behalf of our UK based Client who develops and manufactures innovative scientific instruments and software designed to optimize the efficiency, safety, and productivity of key processes in chemistry and biology applications, working with businesses and laboratories globally. This is an exciting opportunity to join a globally expanding team, with the career progression opportunities that this provides. The ideal candidate will have a strong, demonstrable track record in selling scientific instruments, with a proven ability to be self-motivated and deliver results. The nature of the role and support required means that the role requires an ability to travel freely throughout the Territory, as well as potential for travel in Europe. Key Responsibilities Develop, coordinate and implement targeted sales, marketing, and field activities in the territory to actively drive the business forward to exceed the budget objectives. Produce accurate monthly and quarterly forecasts. Actively, develop, organize and run demonstrations, seminars, mini-exhibitions and similar "on-site" activities at key accounts, technology symposia, and congresses in the assigned territory. Actively follow up inquiries from customers for further information on how the company's products can help them in their research. Through the effective use of consultative sales & marketing techniques, actively convert leads to prospects through to purchases of company products. Ensure accurate qualification of the decision-makers and what the purchase processes are for each potential system sale, to be used in effectively closing sales opportunities. Gather customer and technical information to aid the effective targeting of marketing activities and product pricing. Track, record, and document relevant information from all technical and sales inquiries from customers and prospective customers into the Company's Customer Relationship Management (CRM) database to ensure effective follow-up of customers, pre & post sale. Responsible for the quality of the information in the CRM for the territory. Follow up installations of products in customers' labs to ensure a high level of satisfaction. Monitor the competition and report important activities (products & technical developments, trends in the market, seminars, training sessions etc). Actively participate in the development of the Company sales and marketing plan. Ensure the customization of marketing activities to be effective in the territory. Efficiently plan and manage an expense cost budget. Learn and implement new marketing & sales methods of qualifying scientists' situations, identifying their problems, uncovering their needs, and suggesting effective working solutions based on company products. Receive relevant technical training and provide technical and commercial information on new products and related applications to clients. Work together with other company personnel to ensure high quality, effective technical support to customers and prospective customers in the territory through thorough knowledge of company products and effective communication of applications related to these products. Minimum Education and Experience Degree level education in Chemistry, Chemical Engineering or related discipline. Demonstrated knowledge of selling to industrial, R&D chemical sector is desirable but individuals with strong scientific and chemical engineering backgrounds with 3+ years of commercial experience will be considered. Technical competency to understand and clearly discuss relevant applications, to stay current in technical knowledge; to consult with customers in a helpful, courteous, positive and professional manner to provide best in class solutions. Minimum of 3 years sales experience. Proven ability of effective written and verbal communication and listening skills. Strong interpersonal skills with an ability to effectively communicate and project themselves. Strong commitment to customer service and satisfaction. Ability to effectively work on and manage many priorities at one time. Has an approachable manner that encourages interaction with others. Highly driven with a strong motivation to succeed. Clean Driving Licence. Fluency in written & spoken English. Preferable Skills and Attributes Well organised, able to devise and manage systems for handling Customers/ accounts at all levels including senior level management. Excellent troubleshooting skills Ability to be flexible in work schedule and accommodate unexpected work changes. Ability to work effectively both interdepartmentally and internationally If you feel you have the commercial and technical awareness to support this role, then please apply directly or contact Matthew Heath (matthew.heath@jonlee.co.uk) Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

Permanent / Borehamwood

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