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Senior Sales Desk Representative

Job reference:
BBBH43543_1503305619
Location:
Coventry, West Midlands
Salary:
£22000.00 - £25000.00 per annum + Package
Job type:
Permanent
Sector:
Sales and Customer Services

This vacancy has now expired.

Are you a passionate and experienced supervisor with proven customer support experience within the automotive sector?

Do you have experience building relationship with external clients and internal departments?

Are you comfortable maintaining electronic data through the use of multiple systems?

If you answered yes to the above, then this role is for you!

We are currently working with a global provider of pioneering engineering, research and test services based near Coventry to aid them in the search of a Senior Sales Desk Representative.

The main purpose of the job includes:

  • Hold responsibility for a proactive and results-driven new sales desk function
  • To be a frontline contact for enquiries at the business and liaise directly with the commercial and engineering teams within the business.
  • The main target of the role is to ensure excellent enquiry handling standards and maintain high customer satisfaction whilst delivering an efficient service linking business Development with Customer Services.

To be considered for this role you will need:

  • GCSE in Maths and English (A-C)
  • Educated to A-Level or equivalent
  • A qualification in Business Administration
  • Supervisory Experience
  • Proven customer support experience
  • Strong phone contact handling skills and active listening
  • Customer Service/ Sales desk experience
  • Experience in complaint handling
  • Strong CRM experience
  • Knowledge of automotive engineering

Please contact Chris Thomas at Jonathan Lee for more details.