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Continuous Improvement



At Jonathan Lee, we are committed to ensuring that quality is at the core of everything we do.  We constantly review and update our business methods and recruitment processes to deliver continuous improvement in our services to candidates and colleagues.

ISO 9001:2008 

Our ISO accreditation means that we offer a well-defined and structured recruitment process and shows our total commitment to offering the best possible service to all of our clients. You can be satisfied that we aim to be customer focused.  We are goal-setting and strive for continuous improvement.  You can expect, and will receive, a quality service.  We maintain a professional image to all we deal with. 


Investors In People

The senior management team is totally committed to developing its staff and is proud to be an Investor in People. Our clients can be assured that our staff are motivated to provide the best possible service and strive to be the ‘Customer’s First Choice’.

  • We review current policies and practices against this recognised benchmark
  • We have a framework for planning future strategy and action
  • A structured way to improve the effectiveness of training and development activities
  • Fully externally assessed and accredited


REC Membership:

We are members of the REC, Recruitment and Employment Confederation.  The REC is the representative body for the UK’s £30+ billion private recruitment staffing industry.  REC members sign up to the Code of Professional Practice that provides a set of quality assurances for employers and job seekers alike.  Members with REC Audited status are independently confirmed as fully compliant with this code of practice.  More details can be found at www.rec.uk.com

  • We maintain a professional image to our Clients, Candidates and Contractors
  • We have access to legal advice from professionals with up to date knowledge of current and forthcoming legislation
  • We have access to market intelligence – Industry Reports etc.
  • We have access to Government lobbying services to influence future legislation that may affect our business